MERLIN LEGEND Communications System Release 7.0 | Issue 1 | ||
Pocket Reference |
| April 1999 | |
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Reference Documents |
| 123 | |
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| Technical Addendum |
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| Maintenance Error |
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| Error |
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| Code Description | Action |
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9803 MCARD 12-VOLT ERROR:
Memory card voltage is incorrect.
Reset card and try again. If problem persists, replace card and try again. If problem continues, replace processor module.
9C01 | NW REJECTS SPID: | Check programmed line. Modify |
| Service on link has been lost. | if required, or call Cental Office |
| to correct. | |
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9C03 | LINK ESTABLISHMENT | Check that line is securely |
| FAIL: | connected to port and that LEDs |
| on module show proper | |
| Service on link has been lost. | |
| operation. If card appears to | |
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| work properly, line may not have |
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| been activated by Central |
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| Office. |
9C04 | NW NOT RESPOND TO | Network not responding to |
| SETUP: | LEGEND messages. Contact |
| Central Office. | |
| Service on link has been lost. | |
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9C05 | NW NOT RESPOND TO | Network not responding to |
| RELEASE: | LEGEND messages. Contact |
| Central Office. | |
| Service on link has been lost. | |
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9C07 | ENDPOINT UNINIT | If this lasts more than three |
| (L2/L3): | minutes, replug the DSL. If the |
| error remains, contact Central | |
| Service on link is uninitialized. | |
| Office. | |
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9C08 | PROTOCOL ERROR: | Verify line provisioning. If |
| Service on link may be affected. | correct, contact NSAC Tier III. |
A401 CTI LINK BROADCAST RESET:
Occurs during a broadcast reset.
If several of these occur:
■Check that the system is in Hybrid/PBX mode.
■Validate the wiring and the connections.
■Press the Restart Button (see the procedure “Restart” in Chapter 4 of Maintenance and Troubleshooting).
■Call the TSO’s Telephony Services Maintenance Group (800