MERLIN LEGEND Communications System Release 7.0 | Issue 1 |
Pocket Reference | April 1999 |
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Release 6.1 Enhancements (August 1998) | 4 |
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Release 6.1 Enhancements (August 1998)
Release 6.1 includes all Release 6.0 functionality plus the enhancements listed below.
■Private Networking
Release 6.1 enhances the functioning of the networked MERLIN LEGEND Communications System in a number of ways:
—Centralized Voice Messaging
—Group Calling Enhancements
—Transfer Redirect
—Direct Station Selector
—Call Forwarding
—SMDR
—Decrease in Call
—PRI Switch Type Test
■Centralized Voice Messaging
One or more MERLIN LEGEND Systems (Release 6.1 or later) can share the voice messaging system (VMS) of another MERLIN LEGEND System, provided the systems are directly connected to the system with the VMS. In this configuration, the system containing the VMS is known as the hub. This sharing of the VMS is called Centralized Voice Messaging. Centralized Voice Messaging includes the functions of voice mail, Automated Attendant, and fax messaging. See the Network Reference for detailed information about Centralized Voice Messaging.
Centralized Voice Messaging offers the following benefits:
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—Users who travel between sites can dial the same digits anywhere in the private network to access the voice messaging system. For example, a salesperson headquartered in Cincinnati can dial the same four digits at the company’s Los Angeles office to retrieve voice messages.
—Productivity is enhanced because messages can be forwarded and broadcast to all personnel within the private network.
—Calling groups on networked systems can send overflow coverage to a shared VMS, so that an incoming caller can leave a message instead of waiting in a queue.
—The VMS can light the Message Waiting lights on multiple MERLIN LEGEND Systems in a private network. This greater efficiency saves time because a user only has to look at his or her telephone to determine if he or she has a message.
