Lucent Technologies 555-670-116 manual MERLIN LEGEND Communications System Release, Issue, April

MERLIN LEGEND Communications System Release 7.0	Issue 1
Pocket Reference 555-670-116	April 1999
Release 6.1 Enhancements (August 1998)	5

■Group Calling Enhancements

A calling group can have a single non-local member that is defined by the Uniform Dial Plan and exists on another MERLIN LEGEND Communications System connected by a tandem trunk to the local system. If a calling group contains a non-local member, the non-local member must be the only member in the calling group. See the Network Reference for details.

A calling group containing a single non-local member can be used for the same purposes as a calling group containing local extensions, including:

—Night Service. Night Service coverage can be provided across a private network to a centralized Automated Attendant, a non-local calling group, a QCC queue, a DLC, or any individual extension on the remote system, such as a night bell.

—Group Coverage. Group Coverage can be provided across a private network to a VMS, a non-local calling group, a QCC queue, a DLC, or any individual extension on the remote system.

—Calling Group Overflow Coverage. Calling group overflow coverage can be provided by a centralized VMS, a non-local calling group, a QCC queue, a DLC, or any individual extension on the remote system.

—Calls Directed to Another System. Lines connected to remote systems can be answered by any extension programmed to answer the call, such as a centralized Automated Attendant or a system operator (QCC or DLC).

■Transfer Redirect

When an Automated Attendant transfers a call to a non-local extension, the transferring MERLIN LEGEND System monitors the call to ensure that it is answered. If the non-local extension is not available, or the call is not answered within the transfer redirect timeout period (fixed at 32 seconds), the call stops ringing at the non-local destination and is redirected to the extension on the same system as the Automated Attendant that is programmed to receive redirected calls. This redirect extension can be a QCC queue, a calling group, or an individual extension.

■Direct Station Selector

Now users can press a Direct Station Selector (DSS) button for a non-local extension to make or transfer calls to that extension. No busy indication, however, is displayed by the DSS for non- local extensions.

■Call Forwarding

The Forward feature now can be used to send calls to non-local extensions across the private network.