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Basic Operations
Parts Description
Watching TV
Using Other
Devices
Using “BRAVIA”
Sync Devices
Useful Functions
Using Internet
Using Home
Network
Configuring
Various Settings
Troubleshooting
How to Use
Bookmarks
Top Page > Troubleshooting > Connected Device Symptoms
Connected Device Symptoms
No picture from connected device.
You cannot select connected device in the Home Menu.
Some input sources cannot be selected.
Certain programs on digital sources display a loss of detail.
Photo images appear small on the screen.
Photo images or folders take time to display.
You cannot find a connected “BRAVIA” Sync HDMI device.
You cannot control a second AV receiver.
The TV does not output picture and/or sound from the MHL device.

No picture from connected device.

Turn the connected device on.
Check the cable connection between the device and TV.
Press the INPUT button to display the list of inputs, then select the desired
input.
Correctly insert the USB device.
Make sure that the USB device has been properly formatted.
Operation is not guaranteed for all USB devices. Also, operations differ
depending on the USB device features or the video files being played.

You cannot select connected device in the Home

Menu.

Check the cable connection.

Some input sources cannot be selected.

Select [Manage Inputs] and confirm the [Always] setting for the input
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