Remote Control Symptoms | Sony KDL-65S990A guide


i-Manual	Print	Font Size

Basic Operations

Parts Description Watching TV

Using Other

Devices

Using “BRAVIA” Sync Devices

Useful Functions Using Internet

Using Home

Network

Configuring Various Settings

Top Page > Troubleshooting > Remote Control Symptoms

Remote Control Symptoms

Remote control does not operate.

Remote control does not operate.

Press a button on the TV to determine if the problem is with the remote control or not.

Check the polarity of the batteries or replace the batteries.

Point the remote control at the remote control sensor located at the front of the TV.

Troubleshooting

How to Use

Bookmarks

Keep the remote control sensor area clear from obstacles.

Fluorescent light can interfere with remote control operation; try turning off any fluorescent light.

Top of Page

© 2013 Sony Corporation

List of Contents

229

Image 229

Sony KDL-65S990A manual Remote Control Symptoms, Remote control does not operate

Contents

Manual KDL-65S990A Basic Operations Basic Operations One-touch Remote Control Upper Remote Control TopTV Controls/Terminals/Indicators Front Parts Description Selecting Channels Watching TVWatching Twin Picture Changing Display/Audio Using Other Devices Using Other Devices Using Bravia Sync Devices Using Bravia Sync Devices Using Clock/Timers Picture/Sound Auto AdjustmentUseful Functions Connecting to the Internet Using Internet Home Network Settings Using Home Network Picture/Screen Settings Selecting picture mode Configuring Various SettingsSound Settings General Settings External Input Settings External Sound Output SettingsSoftware Update Support Troubleshooting To access the bookmarked How to Use BookmarksTo save a To return to the previous screen Basic Operations Watching TV Using Bravia Sync Devices Using Home Network Troubleshooting Sony Corporation Using / / / and Buttons How to use remoteUsing Return and Color Buttons To operate functions using the color buttons Related Information Home Menu screen FeaturedOverview Categories in the Home Menu Steps SettingsApplications Connected Devices Tips Overview Available Options Mpeg Noise Reduction ResolutionDot Noise Reduction Reality Creation Advanced Settings Enjoy Internet on TV Searching for Information How to use i-Manual Saving Frequently Viewed Pages Bookmark Displaying the Page Again While Operating the TVTo go to the main To close the i-Manual Useful Options button Quickly Accessing Functions by the Options Button Sony Corporation Recommended viewing distance range for a 3D image Watching in 3D To adjust the 3D settings To use the SimulView modeTo deactivate the 3D effect 3D Signal Notification 3D Depth Adjustment3D Display Simulated 3D Effect Sony Corporation Watch connected device Illumination LED FrontSensors Illumination Sony Corporation Power CH +/- Channel/ / , +/- VolumeRight Input select/ Select/Confirm Sony Corporation Hdmi in 1/3/4 Bottom LAN RearVideo Sony Corporation Audio OUT USB Remote PIC OFF Top Sync Menu Upper Jump Middle Lower Muting VOL + KEY PAD Return Back To move the position of the screen keyboard Displaying Screen Keyboard Sony Corporation Selecting channels from the Home Menu Selecting channels by the CH +/- buttons To change the settings laterAuto Program Selection Fast Zapping Sony Corporation Selecting channels by the number buttons To move the inset window Displaying picture-in-picture PIP Available Combinations of Two Pictures To change the picture size Displaying left-and-right pictures P&P Sony Corporation Display information Subtitles/Closed captions Available Options 43 Original Source Screen format/Wide ModeWide Zoom Normal Available Options 169 Original Source Available Options PC Timing Stereo Audio for analog modeAuto SAP Mono Signal is unstable Making a Connection Hdmi connection Component video connection Composite connection Digital Still Camera/Camcorder Sony Corporation USB Device To check the supported file formats To automatically display thumbnail view or a slideshow Sony Corporation Resolution, Horizontal frequency/Vertical frequency Corresponding PC input signal Sony Corporation Hdmi connection Tips Optical audio connection Audio cable connection Sony Corporation MHL Device To switch to MHL input automaticallyTo charge an MHL device Sony Corporation Checking supported file formats Playable file formats Setting Bravia Sync BD/DVD player Available Bravia Sync OperationsAV amplifier Video camera Using the Sync Menu Device Selection Available ItemsDevice Control TV Control Setting Buttons to Control the HDMI/MHL Device Tuning and Menu Keys Tuning KeysNone Menu Keys Displaying the Bravia Sync Device List Sony Corporation 100 Auto 24p Sync AutoGeneral Cinema 102 103 Adding to Favorites To access items added to FavoritesTo remove an item from Favorites To sort the list of applications Saving power by picture brightness High Picture OffLow Off Saving power by automatically adjusting the backlight drive 109 Turning the TV off by monitoring idle time 111 Turning the TV off by monitoring input signal Setting the current time manually 114 Setting the on timer 116 Setting the sleep timer 118 Using TV as Picture Frame To change the duration period Setting parental lock password 122 Setting viewing restriction 124 Blocking specific channels 126 Wireless connection built-in wireless LAN To turn off the built-in wireless LAN 129 Wired connection with a LAN cable 131 Setting IPv6 133 To enter a URL Browsing Websites To change the character size Watching Internet Video To seek forward/backward in video content To avoid video/sound interruption To update Internet Video content services 138 Performing initial setup About the status icons in the Home Menu 141 Making a call About the status icons in the call history list About the status icons in the contact listTo call by entering a phone number To add contacts to the contact list To use call options during a call To receive a call Current View Information Search To search again To operate the search resultTo display a bookmark Keyword Search 148 Playing Content on a PC 150 Enabling the renderer function Allowing/blocking access from controller Auto Access Permission Making advanced renderer settingsSmart Select 154 Selecting servers to display Checking server connection Playing Content with Renderer Function Using a Smartphone/Tablet as a Remote 159 Using Wi-Fi Direct Function To connect another device If the connection does not succeedTo change the name of the TV shown on the connected device To list connected devices/deregister devices 162 To disconnect the device from the TV Using One-touch mirroring Control as with step Using Screen mirroring 166 Selecting picture mode Standard VividCustom Game-Standard Optimizes picture quality for viewing animations Locking picture adjustment Available Options for inputs other than a PC Setting screen size/position Default Wide ModeAuto Wide Auto Display Area Vertical Size Available Options for PC input Adjusting various sound settings e.g. bass/treble/balance Advanced Auto Volume Sound ModeVolume Offset Surround Effect Balance Table-Top Stand Setting sound according to TV position Wall Mount Checking signal information Selecting the cable/antenna signal Tuning channels automatically Adding digital channels Setting channels to surf with CH +/- buttons Editing channel labels Fine adjusting analog channels Small Setting the information bannerMedium Large CC Display Setting closed captionsAnalog CC Digital CC Turning off the key tone of remote control operations Turning off start-up logo Auto Brightness Adjust Demo ModeDark Simple Response 191 Setting menu language Setting your region Setting One-touch Remote Control Setting Bluetooth Device Selecting speakers to output sound Outputting sound from headphones 198 Setting headphone speaker link Managing external inputs Component Switching the video inputVideo Video Color Space x.v.Color Making detailed settings of video inputPhoto Color Space Dynamic Range Color MatrixColor System Running initial setup Checking Sony contact information Uploading operation history Updating broadcast/service software Updating TV’s software TV turns off automatically Power SymptomsTV turns on automatically Tiny black points and/or bright points appear on the screen Picture/Screen SymptomsPicture quality is not as good as viewed at the store Distorted picture Screen flickers Screen format/wide mode changes automaticallyBlurry picture or poor color There is lag between video and sound Black box on screen Suddenly the picture becomes smallBlack bands appear at the edges of the screen TV screen feels warm Demonstration mode appears in the screen There is picture or sound noise when viewing a TV channel Broadcast Reception SymptomsGhosting or double images appear Only snow noise or black picture appears on the screen You cannot receive or select channels You cannot receive any channelsSome digital cable channels are not displayed Broadcast HD formats have poor quality You cannot view digital channels Some channels are blank 3D pictures are not displayed D effect is weak 3D Picture/Glasses Symptoms 218 No sound but good picture Sound SymptomsAudio noise No audio or low audio with home theater system 220 No picture from connected device Connected Device SymptomsYou cannot select connected device in the Home Menu Some input sources cannot be selected Photo images or folders take time to display Photo images appear small on the screenYou cannot find a connected Bravia Sync Hdmi device You cannot control a second AV receiver Network/Application Symptoms Poor picture on Internet Video Certain Internet video content displays a loss of detailSmall picture on Internet Video Apps are inaccessible Good picture quality but no sound on Internet video contentYou do not see many videos in the Internet Video Guide TV cannot access the Internet when IPv6 is set Server is inaccessible Home Network SymptomsYour TV cannot connect to the server 228 Remote control does not operate Remote Control Symptoms One-touch Remote Control Symptoms Batteries drain quickly Operation cuts out, or a device does not work Bluetooth Mouse Symptoms TV cannot connect to a Miracast compatible device Screen mirroring SymptomsVideo or sound sometimes cuts out Some pay contents cannot be played One-touch mirroring Symptoms TV SideView Symptoms 237 Wi-Fi 5GHz Symptoms Top Page Troubleshooting Notes Foto Video Vídeo Surpotada Suportada Suportado 内部 / 外部 MOV Taxa de Amostragem do Áudio Codec em Conteúdo de Vídeo External Subtitle Sami