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Acer
G330 Series
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Troubleshooting
Models:
G330 Series
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Troubleshooting
Specifications
Install
Password
Error Manager
System LED indicators
Connecting peripherals
Configuring a hard drive
Power-on problems
To reset a lost password
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5 System
troubleshooting
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Contents
User’s Guide
Acer Altos G330 Series
Page
Class B equipment
FCC declaration of conformity
FCC notice
Remarque à lintention des utilisateurs canadiens
Macrovision copyright protection notice
Laser compliance statement
Acer Computer Shanghai Limited
CE declaration of conformity
Russian regulatory certification compliance
Declaration of conformity for EU countries
Safety instructions
Information for your safety and comfort
Turning the product off before cleaning
Usage warnings
Using electrical power
Product servicing
Safe listening
Disposal instructions Mercury advisory
Finding your comfort zone
Tips and information for comfortable use
Taking care of your vision
Developing good work habits
Contents
Appendix a Intel Active Management Technology
System Bios
System troubleshooting
Index 113
Appendix B Sata RAID configuration 103
Appendix C SAS RAID configuration 109
Page
System tour
Page
Performance
System specifications
Processor
Chipset
PCI interface
Memory
Video controller
Sata II controller
Ports
Power supply and ventilation
Media storage
Operating system
Mechanical
Hardware monitoring and server management
Component
External and internal structure
Front panel
No. Icon Component
Rear panel
Internal components
Mainboard
System boards
No. Component
Backplane board
System jumpers
Jumper Setting
Indicator Status Description
System LED indicators
Front panel LED indicators
Status Green Amber Description
Hot-plug HDD LED indicators
LAN port LED indicators
System setup
Page
Pre-installation requirements
Setting up the system
Checking the package contents
Selecting a site
Connecting peripherals
Turning on the system
Power-on problems
To turn off the system via hardware
Turning off the system
To turn off the system via software
System setup
System upgrade
Page
ESD precautions
Installation precautions
Post-installation instructions
Pre-installation instructions
Removing the side panel
Opening the server
Removing the front bezels
To install an optional storage device
Configuring a 5-25 inch storage device
System upgrade
To remove a hot-plug hard drive
Configuring a hard drive
Hard drive configuration reminders
To remove an easy-swap hard drive
To install a hot-plug hard drive
To install an easy-swap hard drive
Upgrading the processor
Processor configuration precautions
To upgrade the processor
System upgrade
Page
System upgrade
Page
System memory interface
System memory configuration guidelines
Upgrading the system memory
Memory channel Dimm slot Population order
Interleave Channel a Channel B Total Mode
Memory
512 MB Single Channel
To remove a memory module
To install memory module
To install an expansion card
Installing an expansion card
Page
System upgrade
Replacing the Cmos battery
To replace the Cmos battery
Page
System upgrade
System Bios
Page
Bios overview
Bios setup navigation keys
Entering Bios setup
Bios setup interface
Page
Enabled
Bios setup primary menus
Main menu
Parameter Description Option
Advanced menu
Processor
Memory
Disabled
Enhanced
IDE Controller
3F8
Serial Port
USB Configuration
PCI
Power On
Power
Power Off
Boot Configuration
Hardware Health Configuration
Security menu
To set a system password
To change a system password
System Bios
To reset a lost password
To remove a system password
Server Management menu
Parameter Description Option
None
Console Redirection
System Information
Boot Options menu
ODD FDD HDD
Error Manager
Parameter Description
Exit menu
Parameter Description
Clearing the Cmos RAM
To clear the Cmos RAM using the mainboard jumper
To obtain the Bios upgrade utility
Upgrading the Bios
To record the current Bios settings
To upgrade the Bios
Troubleshooting
Page
Perform Purpose To do this
Pre-troubleshooting procedure
Resetting the system
Initial system startup problems
Initial troubleshooting checklist
Checking the boot-up status
Hardware diagnostic testing
Confirming loading of the operating system
Verifying the condition of the storage devices
FDD activity indicator does not light
Component troubleshooting
Power indicator does not light
DVD drive activity indicator does not light
HDD activity indicator does not light
Newly installed memory modules are not detected
DVD tray cannot be ejected
Network activity indicators do not light
Network connection indicators do not light
There is problem with the software program
Peripheral device connected to a USB port does not work
No characters appear on the monitor
Number Possible cause Corrective action Beeps
Post beep codes
Appendix a Intel Active Management Technology
Page
Intel AMT functions
Intel AMT features
Intel AMT overview
Enabling the Iamt Bios Extension menu
Intel AMT Bios Extension menu
Configuring the initial Iamt Bios settings
Select Host Name
Page
Select Provisioning Model, then press Enter
Configuration
Page
Enabling the onboard Intel Sata RAID function
Sata RAID configuration utilities
Onboard Intel Sata RAID configuration
Creating the RAID 1 volume
Entering the onboard Intel Sata RAID Configuration Utility
Entering the onboard LSI RAID Configuration Utility
Onboard LSI Sata RAID configuration
Loading the onboard LSI Sata RAID default setting
Enabling the onboard LSI Sata RAID function
Online
Initializing the RAID volume
Appendix C SAS RAID
Page
Creating the RAID 1 volume
SAS RAID configuration support
112 Appendix C SAS RAID configuration
Index
114
115
116
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