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Pre-troubleshooting procedure
If you encounter any problem, ensure first that the system has the latest BIOS version. In addition to the BIOS, also update any drivers used for components that you have installed in the system, such as video drivers, network drivers, and storage drivers.
Resetting the system
Before going through
Perform | Purpose | To do this |
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|
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Soft boot | To clear the system memory and reload | Press Ctrl+Alt+Del |
reset | the operating system. |
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Cold boot | To clear the system memory, restart |
reset | POST, and reload the operating system. |
| This will halt power to all peripherals. |
Press the system power button off and then on.