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Acer
G5350 Series
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Troubleshooting
Models:
G5350 Series
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Troubleshooting
Install
Password
Front panel LED indicators
Connecting peripherals
Configuring the system OS
Power-on problems
Resetting the system
Hardware diagnostic testing
System setup
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5 Troubleshooting
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Contents
Acer Altos G5350 Series
User’s Guide
Page
FCC notice
Class a equipment
Class B equipment
Laser compliance statement
Use conditions
Important safety instructions
Page
Contents
Bios setup
Troubleshooting 111
Appendix B Acer Altos G5350 Rack installation guide 131
Appendix C Scsi RAID configuration 147
Appendix a System management utility 123
Page
System tour
Page
Features summary
Memory
PCI I/O
Power supply
External and internal structure
Front bezel
No. Component
Front panel
No. Icon Component Description
No. Icon Component Description
Front panel LED indicators
Color Status Description
Hot-plug HDD LED indicators
HDD Status Green Amber Description
Rear panel
Icon Component Description
Icon Component Description
Internal components
System boards
Mainboard layout
Code Description
IDE2
Backplane board layout
Scsi backplane board layout
LED indicator jumper
Sata backplane board layout
I2C bus interface connector
System setup
Page
Setting up the system
Pre-installation requirements
Checking the package contents
Selecting a site
Connecting peripherals
Turning on the system
System setup
Power-on problems
Configuring the system OS
Server setup
Turning off the system
System upgrade
Page
Installation precautions
ESD precautions
Pre-installation instructions
Post-installation instructions
Opening the server
Removing the left-side panel
Opening the bezel door
Removing the front bezel
To open the bezel door
Removing the HDD cage bay cover
Configuring the four-bay hot-plug HDD cage
Installing the four-bay hot-plug HDD cage
To install the hot-plug Scsi HDD cage
Scsi data cable
Page
To install the easy-swap Scsi HDD cage
Page
To install the hot-plug Sata HDD cage
Page
Following order SATA0, SATA1, SATA2, then Sata
To install the easy-swap Sata HDD cage
System upgrade
Page
Removing the four-bay hot-plug HDD cage
Carefully pull out the hard disk carrier cover
System upgrade
Replacing the CD-ROM drive
System upgrade
Installing 5.25-inch drives
To install a 5.25-inch tape drive
System upgrade
To install the CPU
Upgrading the processor
To install the HSF assembly
Page
To remove the HSF assembly
To remove the CPU
Upgrading the system memory
Dimm population guidelines
CPU 2 empty
CPU Dimm
To remove a Dimm
To install a Dimm
To reconfigure the system memory
Installing an expansion card
To install an expansion card
System upgrade
Installing a Scsi module
To install a Scsi module
System upgrade
Installing a power supply module
To install a hot-swap power supply module
System upgrade
Page
System upgrade
Bios setup
Page
Bios setup
Entering Bios setup
Page
Main
Parameter Description
Parameter Description
Advanced
CPU Configuration
Parameter Description Option
Enabled
CPU ID
Memory Configuration
IDE Configuration
Parameter Description Option
Primary/Secondary/Third/Fourth IDE Master/Slave
Auto
Sectors
Disabled
Fast PIO
Mode
Floppy Configuration
Chipset Configuration
Device Configuration
3F8/IRQ4
Output only
PCI Configuration
USB Configuration
Server Management Configuration
Parameter Description
Power
Yes
Last State
101
On/Off
Boot
Boot Settings Configuration
Boot Device Priority
105
Security
Clear
To set a Supervisor/User password
To change the Supervisor/User password
To remove the User password
Normal
108
Exit
110
Troubleshooting
Page
Resetting the system
To do this Press
Problems following initial system installation
First steps checklist
Hardware diagnostic testing
Verifying proper operation of key system lights
Specific problems and corrective actions
Confirming loading of the OS
HDD activity indicator does not light
CD drive cannot read a CD
Server hangs when the drivers are loaded
Page
122 Troubleshooting
Management utility
Page
Page
System requirements
ASM Agent
ASM Console
System setup
Installing ASM Agent
Installing ASM Console
128 Appendix a System management utility
RAID configuration
130 Appendix a System management utility
Rack installation guide
Page
Setting up the system rack
Equipment rack precautions
Appendix B Acer Altos G5350 rack installation guide
System rack installation
Vertical mounting hole pattern
Screw types used
Screw type Usage Part number
Installing the system into the rack
To install the system into a four-post rack
139
140
141
142
143
144
145
146
RAID configuration
Page
Configuring the SCSI/SCSI RAID HBA
Using the Scsi HBA setup utility
Using the Scsi RAID HBA setup utility
Loading the HBA default settings
Using the MegaRAID configuration utility
RAID volume initialization
Loading the RAID card default setting
Creating a RAID 1 volume
Initializing a RAID volume
Assigning a hot spare disk
152 Appendix C Scsi RAID configuration
Index
154
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