Actiontec electronic GS204AD9-01 user manual Technical Support, Self Help, Basic Setup Support

Actiontec Wireless-Ready DSL Gateway User Manual

Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator

4.0or higher (4.7 recommended)

TCP/IP network protocol installed on each computer

Technical Support

Self Help

To obtain answers to DSL configuration questions, visit the Qwest DSL Actiontec support page at this address:

http://www.qwest.com/dsl/customerservice/Actiontec1520.html

A help page is also available on the main page of the Actiontec DSL Gateway Web interface. Enter

192.168.0.1

in the browser’s address text box, and when the first screen appears, click HELP.

Basic Setup Support

If unable to access the Internet, look at the Internet light on the front of the DSL Gateway. If the light is solid green, call the ISP immediately. If it is not solid green, call Qwest at 1-800-247-7285.

Other Problems

Contact the ISP if experiencing problems with:

DHCP addressing configuration

Static IP addressing configuration

Transparent bridging configuration

Contact Qwest at 1-800-247-7285for:

DSL service outage support and repair

DSL service installation support

NIC card installation of the Qwest-supplied Realtek NIC Card

☞Note: Before attempting any of the above, make sure access to the Internet is available.

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