Technical and Product Support

For technical support and information about many of Adaptec’s electronic support ser- vices, call 800-959-7274 or 408-945-2550, 24 hours a day, 7 days a week. The system prompts you with questions regarding your problem and then provides step-by-step trou- bleshooting instructions.

To submit your electronic mail message to Adaptec Technical Support use the product sup- port information Webmail form at http://www.adaptec.com/support/webmail.html.

To speak with a product support representative, call 408-934-7274, M–F, 6:00 A.M. to 5:00 P.M., Pacific Time. After hours, on weekends, and on holidays, product support is also available for a fee at 800-416-8066.

Sales and Ordering Information

For sales information, call 800-959-7274 or 408-945-2550, M–F, 6:00 A.M. to 5:00 P.M., Pacific Time.

To order Adaptec software and SCSI cables, call 800-442-7274 or 408-957-7274, M-F, 6:00 A.M. to 5:00 P.M., Pacific Time.

To request additional documentation for Adaptec products, call 800-934-2766 or 510-732-3829, M–F, 6:00 A.M. to 5:00 P.M., Pacific Time.

Class B Device Certification Statements

Federal Communications Commission Radio Frequency Interference Statement

WARNING: Changes or modifications to this unit not expressly approved by the party responsible for com- pliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful inter- ference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular instal- lation. However, if this equipment does cause interference to radio or television equipment reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interfer- ence by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between equipment and receiver.

Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/television technician for help.

Use a shielded and properly grounded I/O cable and power cable to ensure compliance of this unit to the specified limits of the rules.

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Adaptec ANA-62000, ANA-69000 manual Technical and Product Support

ANA-62000, ANA-69000 specifications

The Adaptec ANA-69000 and ANA-62000 series are notable controllers designed by Adaptec for high-performance storage solutions. These devices are tailored for enterprise environments that require reliable and efficient data management, ensuring businesses can effectively handle increasing data demands.

Starting with the Adaptec ANA-69000 controller, it is engineered for top-tier performance, supporting a wide range of storage configurations. One of its main features is the support for both SATA and SAS drives, allowing businesses to choose between cost-effective SATA drives and high-performance SAS drives based on their specific needs. The controller is built with cutting-edge RAID (Redundant Array of Independent Disks) technology, offering various levels of protection, including RAID 0, 1, 5, 6, and 10. This flexibility ensures that data integrity is maintained while maximizing performance.

Another key feature of the ANA-69000 is its advanced caching architecture. It incorporates sophisticated algorithms that optimize read and write operations, significantly improving overall data access speeds. The controller also utilizes a dedicated processor for RAID functions, freeing up system resources and enhancing overall system efficiency.

On the other hand, the Adaptec ANA-62000 series provides excellent versatility for mid-range applications. With similar RAID support, the ANA-62000 series is optimized for environments that demand a balance between performance and cost. It supports up to 12 drives, making it suitable for smaller server setups or storage expansion requirements. The controller features flash cache technology, which utilizes non-volatile memory to boost performance without compromising data safety.

Both series benefit from Adaptec's commitment to reliability and durability. They are equipped with comprehensive monitoring and management tools that provide real-time insights into storage performance and health. This proactive approach helps prevent potential failures and ensures maximum uptime for critical applications.

Moreover, both the ANA-69000 and ANA-62000 series support hot-swapping of drives, allowing for easy replacement without system downtime. Coupled with intuitive management software, administrators can efficiently configure and manage the storage arrays.

In conclusion, the Adaptec ANA-69000 and ANA-62000 controllers are outstanding choices for businesses seeking robust storage solutions. With their advanced features, RAID capabilities, and reliable performance, they help organizations meet their data storage demands efficiently while ensuring data integrity and accessibility. As businesses continue to evolve and data requirements grow, investing in such reliable solutions becomes essential for maintaining a competitive edge.