TECHNICAL ASSISTANCE B

AND WARRANTY

This chapter describes how to contact ADC for technical support and warranty service.

TECHNICAL SUPPORT

Technical support is available 24 hours a day, 7 days a week by contacting the ADC Wireline Systems Division Customer Service Engineering Group at one of the following numbers:

•Telephone: 800.638.0031 714.730.3222

• Fax: 714.832.9924

• Email

wsd_support@adc.com

A Customer Service Engineer answers technical assistance calls Monday through Friday between 7:30 AM and 5:30 PM, Pacific Time, excluding holidays. At all other times, an on-duty Customer Service Engineer returns technical assistance calls within 30 minutes.

WORLD WIDE WEB

Avidia product information can be found at http://www. pairgain.com using any web browser. To download product manuals from the Customer Site portion of the web page, you need to provide a customer password. If you do not have a password, contact your sales representative.

Megabit Modem 410F and 420F User Manual

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