MAINTENANCE AND 8

TROUBLESHOOTING

This section provides the following maintenance and troubleshooting procedures:

To update modem software, see this page.

For troubleshooting procedures, see page 65.

UPDATING SOFTWARE

When you need to download software upgrades to your system, use the Megabit Modem 410F and 420F Web pages (page 34). You download the new software from a device on your LAN or WAN that is your TFTP server. When you configured system parameters (Chapter 5, “Defining TFTP Parameters” on page 42), you set up the IP address for the TFTP server and a directory path to the software. Ensure that the binary file is available to download from the TFTP server.

1Click System on the Main Menu to access the System Menu.

2Click Upgrade Software on the System Menu.

3Do one of the following:

Click Cancel. The software upgrade does not occur.

Click TFTP to display the TFTP server parameters (see “Defining TFTP Parameters” on page 42). Ensure that they are properly specified. Click Back to return to Upgrade Software.

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Before initiating a software upgrade, ensure that the path and file name for the modem software are properly specified.

If you specified a directory on the TFTP server when you configured system parameters, ensure that the file is in that directory.

If you left the field blank and specified the path at the TFTP server, ensure that the path points to the directory that contains the file.

Megabit Modem 410F and 420F User Manual

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