GENERAL INFORMATION

71

SYSTEM INTEGRATION SERVICES

ADC offers the following system integration services. For calls originating in the U.S.A. or Canada, dial 1-800-366-3891, extension 3000. For calls originating outside the U.S.A. or Canada, dial 612-946-3000.

Technical Assistance Center

Product Management

 

Project Engineering

 

Project Administration

 

• System Turn-Up and Test Support

 

Service/Maintenance Agreements

 

 

 

Technical Training

Product Technology

 

Custom Designed Training

 

 

 

Technical Operations

Detail Engineering

 

End-to-End Installation

 

Drafting Services

 

 

 

CUSTOMER SUPPORT SERVICES

ADC offers the following customer support services. For calls originating in the U.S.A. or Canada, dial 1-800-366-3891, then request the extension listed. For calls originating outside the U.S.A. or Canada, dial 612-946- 3000 or 612-946-3223.

BBG Technical Assistance Center

Technical Information

Extension 3223

System/Network Configuration

 

Product Specification

 

Product Application

 

Proposals

 

Training

 

• Installation and Operation Assistance

 

Troubleshooting and Repair

 

Field Assistance

 

 

 

Sales Administration

Quotation

Extension 3000

Ordering

 

Delivery

 

General Product Information

 

 

 

Product Return Department

ADC Return Authorization number and instructions

Extension 3478

 

must be obtained before returning products.

 

 

 

Product information and service can also be obtained by writing ADC Telecommunications, Inc., P.O. Box 1101, Minneapolis, Minnesota 55440- 1101, U.S.A.

Issue 1, September 1998

ADCP-62-023

© 1998, ADC Telecommunications, Inc.