Troubleshooting Guide (cont’d)

Trouble or Error Display

ADT Service personnel working on system.

Description

The user is not authorized to perform any function until ADT is finished working.

Action

Check with your ADT Service Representative to determine completion time.

System has telephone line problem.

Cannot turn on! Communication line trouble.

A problem exists with the system’s telephone line.

Check other telephones in the facility.

Contact the telephone company (if other telephones do not work) or your ADT Service Representative (if other telephones work) for assistance.

Time to turn on ‘Group Description’ or extend closing time.

This is a “Late Close Warning.” The operating panel will emit a steady tone until the closing time is changed. If the system is not turned on or the closing time extended, a signal will be transmitted to the ADT Customer Monitoring Center.

Turn the system on.

OR

Extend the closing time.

Note: You must have an ID code with a privilege level of "Can change temp sched."

Cannot turn on! ‘Group

Group interlock option is

Description’ must be on first.

programmed into your

 

system.

The group displayed must be turned on before the group you have selected.

Cannot turn off ‘Group Description’ Schedule locked.

Your system is programmed with “schedule lockout” for this protection group.

This group can only be turned off during the programmed opening schedule. Check with your Security Manager to determine the programmed schedule.

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ADT Security Services 200 Plus Troubleshooting Guide cont’d, Time to turn on ‘Group Description’ or extend closing time