2 Troubleshooting Guidelines
82350 Software Checks
This section provides guidelines for 82350 software checks, including:
•Disable Connection Expert Auto- Discovery
•Check BIOS/Interrupts Settings
•Set 82350 Read/Write Performance Mode
Disable Connection Expert Auto-Discovery
If your PC sound card stops working after configuring interfaces, disable the auto- discovery process in Connection Expert, as the
auto- discovery process can cause sound and other cards to stop responding. To disable the
auto- discovery process, run Connection Expert, select Tools Options, and clear the check boxes labeled Automatic discovery or refresh of I/O
resources and Automatic configuration of unconfigured interfaces. Close Connection Expert
and restart your PC.
Check BIOS/Interrupts Settings
If Connection Expert reports finding an 82350 card with Serial Number ffffffff, this is typically caused by PCI cards not properly configuring. Try the following steps. If these steps do not work, remove and re- install the 82350 and then reconfigure the card.
1Check BIOS Setting. For Windows NT, make sure the BIOS Operating System setting is set to Not PnP OS or to Running Windows NT or to
Other.
2Upgrade your system BIOS to the latest version. New computers oftentimes have newer BIOSs available.
3If your computer locks up or freezes after installing. This is typically caused by interrupt
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