2 Troubleshooting Guidelines
40 82350B Installation and Configuration Guide
82350 Software Checks
This section provides guidelines for 82350 software
checks, including:
•Disable Connection Expert Auto-Discovery
•Check BIOS/Interrupts Settings
•Set 82350 Read/Write Performance Mode

Disable Connection Expert Auto-Discovery

If your PC sound card stops working after
configuring interfaces, disable the auto-discovery
process in Connection Expert, as the
auto-discovery process can cause sound and other
cards to stop responding. To disable the
auto-discovery process, run Connection Expert,
select Tools | Options, and clear the check boxes
labeled Automatic discovery or refresh of I/O
resources and Automatic configuration of
unconfigured interfaces. Close Connection Expert
and restart your PC.

Check BIOS/Interrupts Settings

If Connection Expert reports finding an 82350 card
with Serial Number ffffffff, this is typically caused
by PCI cards not properly configuring. Try the
following steps. If these steps do not work, remove
and re-install the 82350 and then reconfigure the
card.
1Check BIOS Setting. For Windows NT, m ake
sure the BIOS Operating System setting is set to
Not PnP OS or to Running Windows NT or to
Other.
2Upgrade your system BIOS to the latest
version. New computers oftentimes have newer
BIOSs available.
3If your computer locks up or freezes after
installing. This is typically caused by interrupt