Agilent Technologies 87130A manual Returning Your Instrument for Service

Models: 87130A

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Returning Your Instrument for Service

CAUTION

Introducing the 87130A Attenuator/Switch Driver

Returning Your Instrument for Service

Returning Your Instrument for Service

To obtain servicing information or to order replacement parts, contact your nearest Agilent Technologies Service Center listed under “Service and Support” on page v.

Use the following procedure to return your instrument to Agilent for service:

1.Fill out a service tag and attach it to the instrument. Please be as specific as possible about the nature of the problem.

Damage can result if the original packaging materials are not used. Packaging materials should be anti-static and should cushion the instrument on all sides.

Never use styrene pellets in any shape as packaging materials. They do not adequately cushion the instrument or prevent it from moving in the shipping container. Styrene pellets can also cause equipment damage by generating static electricity or by lodging in fan motors.

2.Place the switch driver in its original packaging materials.

If the original packaging materials are not available, you can contact an Agilent sales and service office to obtain information on packaging materials or you may use an alternative packing material referred to as “bubble-pack”.

Surround the module with at least 3 to 4 inches of its original packing material or bubble-pack to prevent it from moving in its shipping container.

3.Place the switch driver after wrapping it with packing material, in its original shipping container or a strong shipping container that is made of double-walled corrugated cardboard with 159 kg (350 lb) bursting strength.

The shipping container must be both large enough and strong enough to accommodate your module and allow at least 3 to 4 inches on all sides for packing material.

4.Seal the shipping container securely with strong nylon adhesive tape.

5.Mark the shipping container “Fragile, Handle with Care” to help ensure careful handling.

6.Retain copies of all shipping papers.

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Agilent Technologies 87130A manual Returning Your Instrument for Service