I am unable to use the features described in the manual
•Check with your operator to make sure that your subscription includes this service.
•Make sure this feature does not require an ALCATEL ONE TOUCH accessory.
I am unable to add a contact in my contacts
•Make sure that your SIM card contacts are not full; delete some files or save the files in the tablet contacts (i.e. your professional or personal directories).
I cannot access my voicemail
•Make sure your operator’s voicemail number is correctly entered in "Voicemail number".
•Try later if the network is busy.
I am unable to send and receive MMS
•Check your tablet memory availability as it might be full.
•Contact your network operator to check service availability and check MMS parameters (see "4.1.3 Adjust message settings").
•Verify the server centre number or your MMS profile with your operator.
•The server centre may be swamped, try again later.
SIM card PIN locked
•Contact your network operator to obtain the PUK code (Personal Unblocking Key).
I am unable to connect my tablet to my computer
•Install ALCATEL ONE TOUCH Center.
•Check that your USB driver is installed properly.
•Open the Notification panel to check if the Android Manager Agent has been activated.
•Check that you have marked the checkbox of USB debugging.
To access this function, touch Settings\About tablet, then touch Build number for 7 times. Now you may touch Settings\Development\ USB debugging.
•Check that your computer meets the requirements for ALCATEL ONE TOUCH Center Installation.
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