146 | Allied Telesis AT-2973SX, AT-2973T/4 instruction

Chapter 11: Troubleshooting

The ping statistics that are displayed indicate whether the network connection is working or not.

Linux

To verify that the Ethernet interface is up and running on a Linux platform, run ifconfig to check the status of the Ethernet interface. In addition, you can enter the netstat -icommand to check the statistics on the Ethernet interface. See “Installing Linux Driver Software” on page 68 for information on ifconfig and netstat.

Ping an IP host on the network to verify connection has been established.

From the command line, type ping IP address, and then press Enter.

The ping statistics that are displayed indicate whether or not the network connection is working.

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Allied Telesis AT-2973SX, AT-2973T/4 manual 146

Contents

NetExtreme Family Adapters Page Electrical Safety and Emissions Standards Translated Safety Statements Contents Selecting the Advanced Tab in Windows Server Using the Silent Install Option Contents Figures Figures Preface Safety Symbols Used in this Document Symbol Meaning Description Where to Find Web-based Guides  Allied Telesis FTP serverftp//ftp.alliedtelesis.com Management Software UpdatesContacting Allied Telesis Introducing the AT-2973SX, AT-2973T, and AT-2973T/4 Adapters Chapter Functional Descriptions AT-2973SX Adapter AT-2973SX Adapter Physical Description Port LED LED Appearance Network State AT-2973T AdapterAT-2973T Adapter Physical Description Port LED LED Appearance Network State AT-2973T/4 Adapter ATI AT-2973T/4 Adapter Physical Description AT-2973T/4 Faceplate Features TCP Offload Engine TOE Wake on LAN WOL Feature  MS-DOS Introducing the AT-2973SX, AT-2973T, and AT-2973T/4 Adapters Installing the Hardware Reviewing the Contents of Your Shipment Reviewing Safety Precautions Installing the Hardware Pre-Installation Checklist Replacing the Bracket Removing the Low-Profile Bracket Fastening Screws onto Standard Bracket Installing a Network Adapter Card Page Installing the Hardware Page Connecting the Network Cables Page Installing the Hardware Installing Broadcom Boot Agent Driver Software Overview Uxdiag -mba 0-disable 1-enable -c devnum where Setting Up MBA in a Client EnvironmentConfiguring the MBA Driver Enabling the MBA Driver Setting Up Bios Images/pxeboot/vmlinuz Images/pxeboot/initrd.img Installing Broadcom Boot Agent Driver Software Installing the Monolithic Software Driver Using the NetXtreme II Monolithic Driver Page Copype.cmd arch destination For example copype x86 c\VistaPEx86 Yes Imagex /mountrw c\VistaPEx86\winpe.wim 1 c\VistaPEx86\mountPeimg /prep c\VistaPEx86\mount\windows Configuring the Speed and Duplex Settings Paramsutp Hkr, , reqmedium ParamsfiberPage Installing the Monolithic Software Driver Installing the NDIS2 Driver Software Overview Checking Pre-installation Requirements Creating a Startup Disk Installing the NDIS2 Driver Software on MS-DOS PlatformsEnter the following expand -r ncadmin Example Protocol.ini file for IP Network.setup Version=0x3110Modifying the Startup Disk Example Protocol.ini file for NetBEUI Change netcard= to netcard=BXND20X.dos Example system.ini file NetBEUI InstallingDriver Software Bindings = BXND20X BXND20X DriverName = BXND20X$ Using Keywords for the Drivers BXND20X Installing the Linux Drivers Bnx2 Driver Linux Driver Description Format Bnx2i DriverBnx2 Driver Bnx2i iSCSI Driver Rpm -ivh netxtreme2-version.src.rpm Installing Linux Driver SoftwareInstalling Source RPM Package Kernels and newer bnx2i driver KernelsKernels and newer bnx2 driver Cd bnx2-version/src make Building the Driver from the Source TAR FileBuilding the bnx2 Driver Tar xvzf bnx2-version.tar.gz Cd $DRVBASE/driver make installusrBuilding the bnx2i Driver Cd bnx2i-version/drivermake Bnx2id Insmod bnx2i.ko or Modprobe bnx2i Unloading the Driver from an RPM InstallationRmmod bnx2i pkill -9 bnx2id Rmmod bnx2 Unloading the Driver from a TAR InstallationPatching PCI Files Optional Rpm -e netxtreme2 Network Installations Setting Values for Optional Properties Insmod bnx2.ko disablemsi=1 Modprobe bnx2 disablemsi=1 Setting Optional Properties for the bnx2 DriverSetting Optional Properties for the bnx2i Driver Errormask1 and errormask2 Sqsize EntcpdackInsmod bnx2i.ko entcpdack=0 Modprobe bnx2i entcpdack=0 Rqsize Checking Bnx2 Driver Defaults Driver Sign on Checking Driver MessagesChecking the bnx2 Driver Messages Cnic Driver Sign on Link Down Indication MSI enabled successfully bnx2 onlyLink Up and Speed Indication Checking bnx2i Driver Messages Target cannot be reached on any of the Cnic devices SCSI-ML initiated host reset session recoveryCnic detects iSCSI protocol violation Fatal errors Connerr hostno 3 conn 03fbcd00, iscsicid 2 cid a1800 Driver puts a session through recoveryCnic detects iSCSI protocol violation non-FATAL, warning Reject iSCSI PDU received from the target Bnx2i conn update MBL 0x800 FBL 0x800MRDSLI 0x800 MrdsltTeaming with Channel Bonding Statistics Linux iSCSI Offload Open-iSCSI daemon handing over session to driver Installing User Application bnx2id Installing Open iSCSI User Applications Dmesg grep bnx2i netif Binding iSCSI Target to Broadcom NX2 iSCSI Transport NameRpm -ivh RPMS/i386/open-iscsi-package- name.i386.rpm Making Connections to iSCSI Targets Maximizing Offload iSCSI Connections Installing the Linux Drivers Installing the Windows Drivers Installing the Windows Driver Software Using the Installer See on page 90 for the Found New Hardware Wizard Installing the Windows Drivers Page Installing the Windows Drivers Page Using Silent Installation InstallShield Wizard Completed Performing a Silent Upgrade Performing a Silent InstallPerforming a Silent Install and Creating a Log File Performing a Silent Uninstall Msiexec /x BDrv5706.msi /qn Performing a Silent ReinstallSetup /s /v/qn REINSTALL=ALL Msiexec /x F0DA8A3F-1457-419E-96F4-235DD3EF41E1 / qn Removing the Device Drivers Installing the Windows Drivers Setting Advanced Properties Accessing the Advanced Tab Selecting Advanced Tab Windows Server 2003 101 Advanced Tab 103 Selecting Advanced Tab Windows Vista Windows Vista Run Window 106 Modifying Advanced Properties Updating Ethernet@ WireSpeed Property Flow Control 109  Enabled  Disabled Updating Interrupt Moderation Property Updating Checksum Offload Property Updating Large Send Offload Property  IPv4 Large Send Offload  IPv6 Large Send Offload Updating Jumbo MTU Property Updating Network Address Property Updating the RSS Queues Property  Auto, 1, 2, 4, 8, or 16 for 10 Gbps adapters Updating Priority & Vlan Property 117 Updating Speed & Duplex Mode Property  10 Mb Full  10 Mb Half  100 Mb Full  100 Mb Half  Auto Updating TCP Connection Offload Properties Updating Transmit Buffers Property Vlan ID 122 Installing CIM and Snmp for Manageability Installing CIM Loading the CIM Libraries 126 Basp Extensible- Agent Installing SnmpBasp Subagent Loading the Snmp Libraries Select Snmp Bacs Snmp Option Window is displayed. See Figure Installing CIM and Snmp for Manageability 130 Installing Management Applications 132 Checking .NET Framework Requirements Using Installer Using the Silent Install Option Setup /s /v/qn /L f\ia32\1testlog.txt Performing a Silent Install from any FolderSetup /s /v/qn REBOOT=ReallySuppress Msiexec /x 26E1BFB0-E87E-4696-9F89-B467F01F81E5 / qn Start /wait setup /s /w /v/qn Performing a Silent Install by Feature on IA32 PlatformsPerforming a Silent Install from Within a Batch File Modifying Management Applications Click Broadcom Management Programs and then click Change Repairing Management Applications Click Broadcom Management Programs, and then click Change Removing Management Applications Click Broadcom Management Programs, and then click Remove Installing Management Applications 140 Troubleshooting Checking Hardware Diagnostics Checking Port LEDs Windows Consulting the Troubleshooting ChecklistChecking Current Drivers Lsmod Running a Cable Length Test Testing Network ConnectivityLinux Module Size Used by BCM5709 146 Solving Microsoft Windows Server 2008 R2 Hyper-V Issues Single Network Adapter Teamed Network Adapters OemPreinstall=Yes OemPnpDriversPath=Drivers\NIC Removing the Device Drivers 149 150 151 Solving Miscellaneous Issues 153 Troubleshooting 154 User Diagnostics 156 System Requirements \uxdiag -c 1 -t b Performing DiagnosticsCommand Options Description = PXE 160 Diagnostic Test Descriptions Test Description Number Name Group a Basic Functional Tests Test Description Number Name 163 VPD Group D Ethernet Traffic Tests LSO User Diagnostics 166 Environmental Specifications SpecificationsPhysical Specifications Appendix a Operating Specifications Power SpecificationsPerformance Specifications 10/100/1000Base-T Twisted-Pair Port Connectors Pin Pair Signal Appendix a Specifications 170 Cleaning Fiber Optic Connectors Appendix B Using a Cartridge-Type Cleaner Rubbing the Ferrule Tip on the Cleaning Surface 173 Using a Swab Cleaning a Recessed Ferrule If desired, repeat step 175 Appendix B Cleaning Fiber Optic Connectors 176