Chapter 11: Troubleshooting

Removing the Device Drivers

Upgrading from Windows Server 2000 to Windows Server 2003

Preparing an

Answer File

When configuring a team of NetXtreme II network adapters on a Hyper-V system, be aware of the following:

Create the team prior to binding the team to the Hyper-V virtual network

Create a team only with an adapter that is not already assigned to a Hyper-V virtual network.

A TOE-enabled team that is bound to a Hyper-V virtual network reports TOE as an offload capability in BACS; however, TOE does not work. This is a limitation of Hyper-V because this system does not support TOE.

In an IPv6 network, a team that supports Checksum Offload (CO) and Large Send Offload (LSO) and is bound to a Hyper-V virtual network reports CO and LSO as an offload capability in BACS. Also, in an IPv6 network, a team that supports CO or LSO and is bound to a Hyper-V virtual network reports CO or LSO as an offload capability in BACS. However, in both instances CO and LSO do not work. This is a limitation of Hyper-V because this system does not support CO and LSO in an IPv6 network.

To successfully perform VLAN tagging for both the host (parent partition) and the guest (child partition) with the BASP teaming software, you must configure the team for tagging. Unlike VLAN tagging with a single adapter, tagging cannot be managed by Hyper-V when using BASP software.

Uninstall the Broadcom NetXtreme II device drivers from your system only through the InstallShield wizard. Uninstalling the device drivers with Device Manager or any other means may not provide a clean uninstall which, in turn, may cause the system to become unstable. For information on uninstalling Broadcom NetXtreme II device drivers, see “Removing the Device Drivers” on page 97.

When a Broadcom NetXtreme II adapter is installed in your system, Allied Telesis recommends that you uninstall the adapter's driver before performing an OS upgrade from the Windows Server 2000 Operating System to the Windows Server 2003 Operating System. This ensures that no errors are encountered in the installation of the Windows Server 2003 drivers for the NetXtreme II adapters. There are individual device drivers for Windows Server 2000 and Windows Server 2003. As a result, you must install the Windows Server 2003 drivers after the OS upgrade is completed.

When creating an answer file for an unattended installation or for the System Preparation Tool (Sysprep) utility, the following lines must be included under the [Unattend] section:

OemPreinstall=Yes

OemPnpDriversPath=Drivers\NIC

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Allied Telesis AT-2973T/4, AT-2973SX manual Removing the Device Drivers, OemPreinstall=Yes OemPnpDriversPath=Drivers\NIC