
Alarms and Events
Table 5: Possible Alarms
| Charge reg. | Failure in charge regulation. The | Call APC Global Service. | 
| error (reg. = | unit transfers to battery until the | 
 | 
| regulator) | “Low DC shutdown” alarm occurs; | 
 | 
| 
 | then, it transfers to  | 
 | 
| 
 | does not supply output voltage. | 
 | 
| 
 | 
 | 
 | 
| External service | The external service bypass switch | Call APC Global Service. | 
| switch activated | is in the line position. The unit is in | 
 | 
| 
 | 
 | |
| 
 | output voltage. However, the loads | 
 | 
| 
 | may be receiving power from the | 
 | 
| 
 | external manual bypass. | 
 | 
| 
 | 
 | 
 | 
| Fan fault | If the fan monitoring option is | Call APC Global Service. | 
| 
 | installed, this alarm sounds if one | 
 | 
| 
 | or more of the fans are slowing | 
 | 
| 
 | down. The unit’s status does not | 
 | 
| 
 | change, but the problem may cause | 
 | 
| 
 | other  | 
 | 
| 
 | that could change the unit’s status. | 
 | 
| 
 | 
 | 
 | 
| Fatal Error | Components on the main controller | Call APC Global Service. | 
| RAM1 data | board have failed. | 
 | 
| error | 
 | 
 | 
| 
 | 
 | 
 | 
| Fault in int. | There is a fault in the internal | Call APC Global Service. | 
| power supply | power supply unit (PSU). The UPS | 
 | 
| 
 | transfers to  | 
 | 
| 
 | supply output voltage. | 
 | 
| 
 | 
 | 
 | 
| High Battery | The ambient battery temperature | Make sure the room temperature | 
| Temperature | is higher than the set alarm level. | does not exceed 80° F (27° C). If | 
| 
 | The unit’s status does not change, | so, cool down the room. If the | 
| 
 | but battery life could be affected. | temperature was below 80° F (27° | 
| 
 | This alarm is often caused by high | C) at the time of the alarm, find | 
| 
 | room temperature. | the exhaust vents for the UPS | 
| 
 | 
 | fans and check to see if the fans | 
| 
 | 
 | are operating. Do not try to open | 
| 
 | 
 | the unit, and do not insert | 
| 
 | 
 | anything into a fan vent. If the | 
| 
 | 
 | fans are not operating, call APC | 
| 
 | 
 | Global Service. | 
| 
 | 
 | 
 | 
| High DC | The monitored battery voltage is | Call APC Global Service. | 
| Warning | higher than the unit’s shutdown | 
 | 
| 
 | setting. | 
 | 
| 
 | 
 | 
 | 
| High DC | The monitored battery voltage is | Call APC Global Service. | 
| Shutdown | higher than the unit’s shutdown | 
 | 
| 
 | setting. The unit will switch to | 
 | 
| 
 | battery power to reduce DC bus | 
 | 
| 
 | voltage. | 
 | 
| 
 | 
 | 
 | 
| 
 | |
| 
 | 
 | 
| User Guide APC BC300 Series 40kW 208/450/480V UPS | 15 | 
