AT&T 964 Hold, Switch Between Lines, Mute, Flash, Temporary Tone Dialing, Conference Calls

TELEPHONE OPERATION

Hold

Press and release H. The light of the line on hold flashes, and a double-beep sounds every 30 seconds to remind you the call is on hold. (To turn off the reminder beep, see “Turn Hold Reminder On or Off” in SET UP SYSTEM FEATURES.) You can replace the handset in the cradle without disconnecting the call. The speakerphone is automatically turned off.

To release Hold, press and release the LINE button of the call on hold.

NOTE: The system automatically disconnects a call on hold after three minutes. To keep a call on hold longer than three minutes, release Hold before three minutes and then place the call on hold again.

NOTE: You cannot put an intercom call on hold.

NOTE: If a line is in use, pressing Ior pwill place the line on hold and activate the intercom.

Switch Between Lines

1Press and release Hto keep a call on the first line.

2Press and release the LINE button of another line to make or answer another call.

NOTE: If you switch lines without pressing Hfirst, you will drop the call.

Mute

This feature lets you mute the telephone so that you can hear the other party, but the other party can’t hear you.

To activate this feature, press and release m. The MUTE light goes on. To return to the conversation, press and release magain.

NOTE: Switching from handset to speakerphone or headset, or from speakerphone or headset to handset, changing lines, and putting a call on hold also cancel Mute.

Flash

Use Finstead of the switchhook to activate telephone company subscriber services such as Call Waiting or Three-Way Calling.

To adjust the length of the Flash signal, see “Set the Flash Time” in SET UP SYSTEM FEATURES.

TELEPHONE OPERATION

Temporary Tone Dialing

If you have dial pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call by pressing t. This is useful if you need to send touch tone signals for access to telephone banking or long- distance services.

1Dial the number.

2Press and release t. Buttons pressed after this send touch tone signals.

3After you hang up, the phone automatically returns to rotary service.

Conference Calls

This feature lets you set up a three-party call by using two lines at the same time. You can also join an intercom call with a call on an outside line.

1Make or answer a call.

2Press and release H.

3Call someone on another line.

4When this call is answered, press C. The three-party conference begins immediately.

5To end a conference call, hang up. All parties will disconnect.

To talk privately with one party:

1Press Hto place both lines on hold.

2Press a LINE button to talk privately with the person on that line.

3Press Cto resume the conference call.

To drop one line:

Press the LINE button of the party you want to keep. The other line will be dropped.

NOTE: Occasionally, the far-end parties on a conference call might not hear one another.

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