CONTENTS

 

Answering a Single-phone Page

40

Switching Between an Intercom

 

Call and a Single-phone Page

41

Ending an Intercom or Page Call

41

Paging All Phones

41

Answering an All Page

41

Making an Intercom

 

Conference Call

42

Room Monitor

42

CALLER ID OPERATION

43

Call Waiting

44

Calls Received on Two or

 

More Lines Simultaneously

45

Message Waiting and

 

NEW CALLS Light

46

Call List

46

Display Messages

47

Removing Calls from Call List

48

Dialing a Number from Call List

49

Saving a Number from Call List

 

to the Directory

49

Time/Date

50

Reset COVM Indicator

50

ANSWERING SYSTEM

 

(D-TAD) Operation

51

Turning the Answering System

 

On/Off

52

Entering D-TAD Mode

52

Reviewing the Outgoing

 

Announcement

52

Recording an Outgoing

 

Announcement

53

Erasing the Outgoing

 

Announcement

53

Monitoring Incoming Calls

53

Listening to Your Messages

53

Removing Messages

55

Recording a Memo

55

Two-Way Recording

56

Audible Message Alert

56

Toll Saver

56

ANSWERING SYSTEM

 

Auto-Attendant Operation

57

Turn Auto-Attendant Function

 

On/Off

59

Auto-Attendant Sequence for

 

Callers

59

Reviewing an Auto-Attendant

 

Outgoing Message

60

Recording an Auto-Attendant

 

Outgoing Message

60

Removing an Auto-Attendant

 

Outgoing Message

60

Using Multiple Auto-Attendants

60

ANSWERING SYSTEM

 

Remote Operation

61

Connect with the

 

Answering System

61

Remote Commands

62

ADDING A FAX MACHINE

63

Multi-Phone System

63

Single Phone

64

Using a Fax Switch

64

IN CASE OF DIFFICULTY

65

EXPANDING THE 964 SYSTEM

69

Line Groups

69

Private Lines

70

CENTREX OPERATION

71

Setup Checklist

71

Enabling the Console Phone

71

Console Operation

71

Setting Ring Delay Duration

72

Answering a Delayed Ring

72

Picking Up Another Station’s Line

72

INDEX

73

BEFORE YOU BEGIN

Check to be sure your box contains:

1Telephone

1Handset

1Handset cord

1Mounting base

2Seven-foot line cords

1Eight-inch line cord

1Power adapter

1Warranty insert

19V battery

1User’s Manual

You must have a modular telephone jack and an electrical outlet not controlled by a wall switch near where you’re installing the phone.

The total length of telephone wiring used in this system is important. If the total length of telephone wiring is more than 600 feet, you may need to use a special filter device. You can call 1 800 222–3111 for information about this filter. You’ll need to contact a professional to install this filter.

Identify the number of phone lines you’ll use.

Plan the layout of your phone system and decide which phone(s) will be the Auto-Attendant(s).

All connected phones must have the same Line 1 phone number for the Intercom and Page features to work.

Assign a different Intercom Extension Number (11 through 22) to each 964 telephone. You’ll need to do this individually at each telephone.

Decide if you want a private line. A private line does not appear on all connected phones.

You must subscribe to combined Caller ID with Call Waiting as a single service to see Caller ID information for Call Waiting calls. Check with your local telephone company for availability.

Choose your setting for each system feature. You will need to program the features during installation (see “Features List”).

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AT&T 964 user manual Contents, Before YOU Begin