Line Groups, Screen Displays Covm | AT&T 964 instruction

IN CASE OF DIFFICULTY

Screen Displays COVM

The screen displays COVM when the COVM indicator is turned on for at least one line, whether or not there are messages waiting, and whether or not you have the service.

•If you subscribe to Voice Mail service with your local telephone service provider, but prefer not to display COVM on the screen, turn off the COVM indicator for each line.

•If you do not subscribe to Voice Mail service, turn off the COVM indicator for each line.

See “Turning COVM Indicators On and Off” in SET UP SYSTEM FEATURES.

COVM Line Indicator Remains On

•Make sure you have reviewed all messages on that line.

•You may have received a false signal from the Central Office. To clear, see “Reset COVM Indicator” in CALLER ID OPERATION.

Incoming Calls Are Dropped By Auto-Attendant

Make sure you have recorded the Auto-Attendant Outgoing Messages and your directory of extension assignments. (See ANSWERING SYSTEM Auto-Attendant Operation.)

EXPANDING THE 964 SYSTEM

When you combine two or more 964 phones you create an interacting system where phone share lines. You can have up to twelve phones and up to 15 telephone lines. The 964 can be expanded with or without Centrex service.

NOTE: All 964 features work as described earlier in this manual.

Line Groups

When phones share lines, Line-In-Use lights let users at different extensions know when a specific line is in use. For accurate Line-In-Use lights, the same lines must be connected to each extension in the Line Group, and they must have the same incoming telephone number at each extension.

The chart below shows 12 extensions, each sharing the first three lines, but being assigned to different Line Groups based on other shared or private lines.

Lines in System

		L1	L2	L3	L4	L5	L6
	ICM 11	✔	✔	✔	✔
	ICM 12	✔	✔	✔		✔
Stations	ICM 13	✔	✔	✔	✔
	ICM 14	✔	✔	✔		✔
	ICM 15	✔	✔	✔	✔
	ICM 16	✔	✔	✔		✔
Intercom	ICM 16	✔	✔	✔		✔
	ICM 17	✔	✔	✔	✔
	ICM 18	✔	✔	✔		✔
	ICM 19	✔	✔	✔	✔
	ICM 20	✔	✔	✔		✔
	ICM 20	✔	✔	✔		✔
	ICM 21	✔	✔	✔	✔
	ICM 22	✔	✔	✔			✔

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AT&T 964 Line Groups, Screen Displays Covm, Covm Line Indicator Remains On, Incoming Calls Are Dropped By Auto-Attendant

Contents

Four-Line Intercom Speakerphone Part 1 Important Product Information Contents Contents Before YOU Begin Glossary Features List Audible Signals Installation Table/Desk InstallationInstall one 9V battery Connect the telephone line cords to the telephone Wall Installation Connect the power adapter to the telephone Convenience PortsMount the phone on the wall SET UP System Features SET UP System Features Set Delay Ring Set the Dial ModeTurn Line Usage On or Off for Each Line Assign the Prime Line Line Preference Turn Hold Reminder On or Off Program Home and Local Area CodesSet Your Phone for Single Phone Operation Program the Day and Night Times for Auto-Attendant Set Auto-Attendant Pickup Delay Program Remote PasswordProgram the Centrex Console Delayed Ring Time Program Message Length Erase All Settings and Return the Phone to Default Turn Toll Saver On or Off Timer Telephone OperationMaking or Answering a Call Call Privacy Volume Do Not DisturbLine-in-Use Lights Redial Switch Between Lines HoldMute Flash Directory Operation Transfer a Call Storing a Temporary Tone Signal in a Directory Number Directory OperationStoring Names and Numbers in the Directory Storing a Pause in a Directory Number Reviewing Information Stored in the Directory Changing Directory EntriesDialing a Number from the Directory Removing a Name and Number from the Directory Intercom Operation Basic Intercom OperationsMaking an Intercom Call with the Handset Switching Between an Intercom Call and a Single-phone Making an Intercom Call with the Speakerphone or HeadsetAnswering an Intercom Call Making a Single-phone Making an Intercom Conference Call Room Monitor Caller ID Operation Call Waiting Message Waiting and NEW Calls Light Call ListDisplay Messages View Call List Summary Removing Calls from Call List Dialing a Number from Call ListSaving a Number from Call List to the Directory Removing a Specific Call Record from Call List Reset Covm Indicator Time/Date Answering System Removing Messages Recording a Memo Two-Way Recording Audible Message AlertToll Saver Turn Auto-Attendant Function On/Off Auto-Attendant Sequence for Callers Using Multiple Auto-Attendants Reviewing an Auto-Attendant Outgoing MessageRecording an Auto-Attendant Outgoing Message Removing an Auto-Attendant Outgoing Message Remote Commands Adding a FAX MachineMulti-phone System Using a Fax Switch Case of DifficultySingle Phone Line Lights Remain On When No Line is Connected Tone Signals Do Not Activate a Remote DeviceOperation During a Power Failure System Does Not Respond to Remote Commands Covm Line Indicator Remains On Line GroupsScreen Displays Covm Incoming Calls Are Dropped By Auto-Attendant Expanding the 964 System Centrex Operation Setting Ring Delay Duration Answering a Delayed RingIndex Picking Up Another Station’s Line Dtad Intercept Page Four-Line Intercom Speakerphone Directory Operation pages Four-Line Intercom Speakerphone Wallet Card 6/2/2000 231 PM Page 1 1,1 Remote Command Press