Appendix

I cannot put

Refer to your headset's user manual for information on how to set your

my headset in

 

headset in discoverable mode. For many headsets, they are by default

discoverable

 

in discoverable mode. For other headsets, you may have to turn on the

mode.

 

headset and press and hold the call button for a certain time period.

 

Make sure that the headset is not connected to any other device(s) in

 

 

order to successfully pair and connect to the telephone base.

 

• Carefully follow the pairing process on page 24.

 

Reset the telephone base. Unplug the unit’s electrical power. Wait

 

 

for approximately 15 seconds, then plug it back in. Repeat the above

 

 

suggestions.

I cannot find the AT&T EP5632 on my cell.

Make sure that the telephone base is in discoverable mode. Carefully follow the setup instructions on page 23.

Make sure that you manually set your cell phone to find or search for devices.

Remove the AT&T EP5632 from your cell phone's handsfree device history list (see your cell phone's user's manual for more information).

Turn off your cell phone, then turn it on again.

Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.

I don't know how to search for or add new devices on my cell phone.

Most cell phones have the Bluetooth feature in the connection or setup menus. Please refer to your cell phone's user manual.

In general, press the menu key on your cell phone, then look for the Bluetooth menu, in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.

My cell phone disconnects with the telephone base.

Turn off your cell phone, then turn it on again.

Make sure that you are not using your cell phone when on a CELLULAR call.

My cell phone is connected to the telephone base, but I cannot make a CELLULAR call.

Make sure that your cell phone is connected and on the Active Devices list (page 27) and it is in idle mode when you are trying to make a CELLULAR call.

Make sure that your cell phone is compatible. For a list of compatible devices visit www.telephones.att.com/Bluetooth.

For some smartphones, make sure that the cellular function is turned on.

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AT&T EP5632/EP5632-2 user manual Cannot put My headset