Call Reports

A call report is a page of information that begins with a header. The header includes field names that describe the information in each call record. The call record is a line of information that includes the fields shown in Figure 7-7.

 

DATE

TIME

CALLED NUMBER

DUR.

LINE

STN.

C

02/17/91

14:02

912125551212

00:02:37

02

11

C

02/17/91

14:34

912015558014

00:04:28

08

17

I

02/17/91

14:36

IN

00:02:12

01

10

Figure 7-7. Sample Call Report

Each call report includes up to 59 records. The report has the following fields:

■Call Type. “C” indicates outgoing voice calls; “l” indicates incoming calls. (System Programming procedure #608 defines whether or not incoming calls are reported.)

■Date. The date of the call is shown in mm/dd/yy format, where mm is the month, dd is the day, and yy is the year. The equipment controller uses the date set with the System Programming procedure System Date (#101).

■Time. The time of the connection is shown in hh:mm format, where hh is the hour and mm is the minute. The equipment controller uses the time set with the System Programming procedure System Time (#103) and is shown in 24-hour (military) time.

■Called Number. For an outgoing call, this is the dialed number (first 15 digits only) or the speed dial code of a Marked System Speed Dial Number (preceded by an “F”). For an incoming call, “IN” appears in this field. Centrex inside and outside calls are reported.

A “*” character prints as the last digit of a dialed number if the called party hangs up before the originator, or a “?” prints if the number of digits dialed exceeds the 15 digits that the Called Number field can hold.

■Duration. The duration of the call is shown in hh:mm:ss format; where hh is the hour, mm is the minutes, and ss is the seconds.

■Line Number. This is the line jack number of the line that was used to make or receive the call.

■Station (Extension). In general, this is the extension jack number of the extension that answered or placed the call. For calls forwarded using the equipment Call Forwarding feature (see Appendix B), the extension jack number identifies the extension that answered the forwarded call.

Considerations

■The System Date (#101) and System Time (#103) must be set correctly to ensure accurate SMDR call reports. (See page 5-10.)

■If a report cannot print because the printer is jammed or out of paper, the equipment controller will store up to 45 records in its memory until they can be printed. Additional calls will not be recorded.

7-8Using Auxiliary Equipment

Page 121 Page 123
Page 122
Image 122
AT&T II manual Call Reports, Considerations, 8Using Auxiliary Equipment
Page 121 Page 123

II specifications

AT&T II, a pivotal case in the landscape of telecommunications regulation, emerged from the expansive antitrust actions against the American Telephone and Telegraph Company (AT&T). Following World War II, AT&T had established itself as a telecommunications behemoth, monopolizing the market. The ramifications of this dominance spurred a significant shift in regulatory measures, leading to the dissolution of the Bell System in 1984, which consisted of AT&T and its regional operating companies.

One key feature of AT&T II is its emphasis on promoting competition in the telecommunications sector. The court's decision aimed to dismantle the monopolistic practices that had stifled innovation and restricted consumer choice. By encouraging competition among various service providers, the ruling paved the way for an environment where new technologies could flourish.

The technologies that emerged post-AT&T II significantly transformed the telecommunications landscape. The introduction of new digital switching systems allowed for improved call quality and increased network efficiency. The evolution of fiber-optic technology also played a crucial role, enabling faster transmission speeds and greater data capacity. Moreover, innovative services, such as mobile telephony and broadband internet, proliferated as competition increased.

Another characteristic of AT&T II is its focus on accessibility and consumer protection. The ruling mandated that telecommunications services be available to a broader swath of the population, ensuring that underserved communities had access to essential communication services. This shift not only democratized access but also laid the groundwork for the modern internet revolution, fostering the growth of the digital economy.

The impact of AT&T II can also be seen in the regulatory frameworks that followed. The Federal Communications Commission (FCC) adopted policies aimed at enhancing market transparency and ensuring fair practices among competitors. These regulatory changes helped to create a more equitable playing field, allowing smaller companies to compete against established giants.

In summary, AT&T II marked a turning point in telecommunications history, characterized by a focus on competition, technological advancements, and consumer protection. The dissolution of AT&T's monopoly allowed for the rapid evolution of technology and services, ultimately benefiting consumers and fostering an environment ripe for innovation. This ruling not only redefined the telecommunications industry but also set a precedent for how markets are regulated in the United States.
Top Page Image Contents