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AT&T II manual Programming Reference, Telephone Programming Procedures

Models: II

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Programming Reference	5

Contents

Alphabetical List of System and Telephone		5-ii
Programming Procedures
Overview		5 - 1
Terminology		5 - 2
System Programming Procedures		5-3
■	Programming Overlays	5-4
Telephone Programming Procedures		5-4
■	Programming Telephone Buttons	5-4
Changing Settings after Installation		5 - 7
■ Changing the System Clock		5 - 7
■ Adding Modules and Centrex Extensions		5 - 9
	Hotline Phone and Doorphone Extensions	5 - 9
System Programming Reference		5-10
System Speed Dial Programming Reference		5-14
Telephone Programming Reference		5-15

Programming Reference 5-i

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AT&T II manual Programming Reference, Telephone Programming Procedures, Changing Settings after Installation

Contents

AT&T Copyright 1991 AT&T All Rights Reserved Issue November WarrantyOrdering Information Support Telephone NumbersContents Using Telephones Using Auxiliary EquipmentUsing Intercom Features Programming ReferenceMaintenance and Customer Support Specifications FCC InformationFeedback Form Glossary IndexAbout This Guide PurposeTerminology How to Use This Guide Reference Materials Product Safety LabelsViii About This Guide How to Comment on This Guide MLC-6 Cordless Telephone Installation and TroubleshootingContents OverviewTerminology Dial button and Programmable button MLC-model telephone, to call another system extensionWithout tying up primary Centrex lines Your equipment controller. For purposes of this guideUsing Premises Equipment To Complement Centrex Services Your Centrex SystemDialing a System Extension Primary and Secondary Lines Features and Capabilities 6OverviewPremises Equipment Equipment Controller and MLS/MLC-Model TelephonesEquipment Controller ModulesCapacity 8OverviewMLS- and MLC-Model Telephones Auxiliary EquipmentConnecting and Using Standard Devices Industry-Standard DevicesLimitations 10OverviewOther Devices 12Overview Installing the Equipment Important Safety InstructionsTerminology Installation Guidelines Example Configuration Installation ProceduresAdditional Safety Instructions For Installation Personnel IiInstalling the EquipmentUp a carrier. The backplane distributes power to InstalledWhich holds the equipment controller modules. Your Expanded to include an expansion carrierThrough 24 for a two-carrier configuration 2Installing the EquipmentConnect Centrex lines to the equipment controller Number assigned to each line jack on a 206 orInstallation Guidelines Placement of Carriers and ModulesPrimary carrier, manages the components of your AT&T equipment component that contains jacks forConnection of Telephones and Devices Line and Extension Numbering at the Equipment ControllerConnecting Two Devices on One Extension Combination ExtensionsExample Configuration 6Installing the EquipmentEquipment Controller ExtensionsEquipment Controller Installation Procedures Required PartsInstalling the Carriers and Modules Installing the HardwareConnecting Lines and Extensions 10Installing the HardwareWall Mounting Stand Required Connecting Doorphones and Hotline Phones Connecting and Testing Telephones12Installing the Hardware Connecting Paging, Call Reporting Smdr Music-on-Hold Devices Equipment Upgrades 14Installing the HardwareAdding New Modules Replacing a ModuleUsing the Equipment With Centrex ServicesCentrex Services One-Touch Access to Centrex Services Overview Terminology Centrex Line Assignments and RingingUsing the Equipment With Centrex Services OverviewAnother extension inside the Centrex system, using Feature buttonsLet you access a Centrex service. Use Recall only on an Outside or inside call using Recall on an intercom callCentrex Line and Extension Numbers Centrex Line Assignments and RingingJack Numbers for Extensions and Lines Ext. Jack Centrex Ext Centrex and Equipment Line NumbersExamples of Popular Centrex Services Centrex ServicesName Description One-Touch Access To Centrex Services Storing Phone Numbers on Auto Dial Buttons Storing Centrex Feature Codes on Auto Dial ButtonsYou can store dialing sequences on two types of telephones One-Touch Access to Equipment Features Optional Features for Premises EquipmentIdentifying the Equipment Features You Need Decisions for Customizing Your SystemOverview Equipment feature button and Programmable button Machines may be installed at key extensions to takeMessages when a person is not available to take calls When the handset is liftedCall Coverage Options Central Call CoverageShows how Central Call Coverage works Central Call CoverageCentrex Call Coverage Programming for Central Call CoverageProgramming for Centrex Call Coverage Local Call Coverage6Customizing Your System Local Call Coverage Immediate Call Answering 8Customizing Your System Programming for Local Call CoverageNo change required Required No changeNo change No change required One-Touch Access To Equipment Features Call Coverage with Answering MachinesAdditional Options for Covering Extensions 10Customizing Your SystemIntercom Calling Idle no lights Busy red onPaging ExampleOptional Features For Premises Equipment Night ServiceSpeed Dialing Programming for Night ServiceSystem Speed Dialing Calling Restrictions Personal Speed DialingRestricting Line Access Restricting Dialing for All Lines at an ExtensionInside only allows inside calls only Overriding Dialing RestrictionsEntering Telephone Numbers into Lists 18Customizing Your SystemWhen 0 or 1 is required for in-state toll calls Prevents direct-dial calls to area codePrevents all calls to area code Prevents local callsSummary of Equipment Dialing Restrictions 20Customizing Your SystemDialing Restrictions and Permissions Dialing Restrictions An Example Auxiliary Equipment22Customizing Your System Hotline Phones DoorphonesIdentifying Equipment Features You Need Call ReportingFax Machines Music on HoldOptional Features Available for Premises Equipment Feature Description For instructions, seeSystem Programming procedure #303 Telephone ProgrammingSystem Programming procedure #406 System Programming procedure #601System Programming procedure #603 26Customizing Your SystemSystem Programming procedure #403 TelephoneTelephone Programming Procedures Changing Settings after InstallationProgramming Reference Programming ReferenceProcedure IiProgramming ReferenceOverview System-wide setting that causes incoming calls on Telephone systems, such as the 1A Key SystemIndividual extensions in the system from an MLS-34D or Centralized Telephone Programming is an alternative toSystem Programming Procedures Customizes ringing or adds special dialing features forBusiness on a system-wide basis. System Programming From extension jack 10 or extension jackTelephone Programming Procedures Programming OverlaysProgramming Telephone Buttons Two methods can be used to program telephonesProgramming Overlay for MLS-34D Phone Programming Overlay for MLS-12D Phone 6Programming ReferenceChanging Settings after Installation Changing the System Clock8Programming Reference MLS-34DAdding Modules and Centrex Extensions Dial Mode #201 identifies a line as rotary or touch-toneHotline Phone and Doorphone Extensions System Programming Reference 10Programming ReferenceLines Extensions Dialing Restrictions and Permissions 12Programming ReferenceGroups Auxiliary Equipment System Speed Dial Programming Reference 14Programming ReferenceCentralized Telephone Programming Telephone Programming ReferenceProgramming Extension Programming 16ProgrammingOverview Terminology MLS- and MLC-Model Telephones Using TelephonesStandard Telephones An extension that has two devices connected to it using a Special connector called a bridging adapter. CombinationUsing Telephones But not two MLS- or MLC-model phonesMLS- and MLC-Model Telephones 2Using TelephonesRinging Patterns and Dial Tones Lights Line Button Feature Intercom Calling Light PatternLight Patterns for MLS- and MLC-Model Phones Buttons and Indicators 4Using TelephonesMLS-6 Switchhook and Recall Using the Handset Speaker, and MicrophoneStandard Telephones Speakerphone Performance TipsFeature Phones SwitchhookLimitations Combination Extensions Equipment Features 10Using TelephonesTouch-Tone Enable PrivacyGroup Pickup Group CallingUsing Your Telephone Accessing a Centrex Service12Using Telephones Placing a CallOn a secondary call To Auto Dial a numberTo dial a System or Personal Speed Dial14Using Telephones Answering a CallExtensions m a Calling GroupPutting a Call on Hold Transferring a CallMaking a Conference Call Joining a CallForwarding a Call CallUsing the Message Light Loudspeaker PagingFor loudspeaker paging On a standard phone, unless Lift the handset Standard phone is designated as aUsing Night Service 18Using TelephonesUsing Auxiliary Equipment Using Auxiliary EquipmentTerminology Fax Machines Answering Machines ModemsPage Fax Machines Using Fax Machines Setting Up Fax Machines Using the Fax Machine’s Notify FeatureSingle Fax Machine Restricting Dialing from a Fax Machine4Using Auxiliary Equipment Send and Receive Fax MachinesAnswering Machines Personal Answering Machine6Using Auxiliary Equipment ModemsModem for Placing Calls Only Send and Receive ModemCredit Card Scanners Call Reporting Devices SmdrCall Reports 8Using Auxiliary EquipmentConsiderations Serial Printers Call Accounting DevicesUser Forms AT&T Form B Centrex Extension Numbers Using Intercom Features Using the Intercom on MLS- MLC-Model TelephonesIntercom Ringing Patterns and Dial Tones Hands-Free Answer on Intercom HfaiUsing Intercom Calling Features Using Intercom Features B-3To join an outside call using Direct Line 4Using Intercom FeaturesOn an MLC- or MLC-Model Phone To forward a call Using Intercom Features B-5 On an MLS- or MLC-Model Phone To turn on the message lightTo turn off the message light See page 5-16for instructions on programmingMaintenance Maintenance and Customer SupportMaintenance and Customer Support C-1 Power Failure Operation Case of DifficultyTroubleshooting Maintenance and Customer Support C-34Maintenance and Customer Support Maintenance and Customer Support C-5 Problem Possible Cause Do This Then Phone DoesNot Ring Hearing6Maintenance and Customer Support Maintenance and Customer Support C-7 8Maintenance and Customer Support AT&T Limited Warranty Limitation of Liability In-Warranty RepairsPost-Warranty Repairs Maintenance and Customer Support C-910Maintenance and Customer Support Limitation of LiabilityProduct Ordering Information 12Maintenance and Customer Support Source U.SSpecifications Specifications D-12Specifications FCC Information FCC Notification and Repair InformationPage Feedback Form Glossary Glossary GL-1GL-2Glossary CentrexGlossary GL-3 Fax Management buttonGL-4Glossary Outside callGlossary GL-5 Standard phoneIndex Index IN-1IN-2 Index Index IN-3 IN-4 Index Index IN-5 IN-6 Index Index IN-7 IN-8 Index Index IN-9 Centralized Telephone Programming Quick Reference System Programming Quick Reference Restrictions and Permissions Groups Auxiliary Equipment 518-455-330