AT&T II manual Credit Card Scanners, Call Reporting Devices Smdr

Credit Card Scanners

Many retail businesses and restaurants use credit card scanners to get instant approval of credit card purchases. You can install the credit card scanner on an extension by itself, or combine it with an MLS- or MLC-model phone or a standard phone on the same extension.

When you make a call on the credit card scanner, its primary line is automatically selected.

				Telephone
				(optional)	To Program:
					1. If necessary, use Line Assignment (#301) to make sure that
					only one (primary) line is assigned to extension jack X.
Primary Line		EQUIPMENT			2. If the line for extension jack X is assigned to any other
	CONTROLLER				extension, set Automatic Extension Privacy (#304) for
			Ext.		extension jack X to “assigned.”
				Credit	3. Remove extension jack X from all Calling Groups (#502),
			Jack X
					all Pickup Groups (#501), the Night Service Group (#504),
				Card	and all Hunt Groups (#505).
			267F2
				Scanner
			Bridging
			Adapter
			(optional)

Figure 7-6. Credit Card Scanner

Call Reporting Devices (SMDR)

You may receive a call reporting service from your Centrex provider. However, if you do not subscribe to this service from your Centrex provider, the equipment controller’s SMDR (Station Message Detail Recording) feature, which is a call reporting feature, can provide you with records of call activity. (This equipment feature requires a printer or call accounting device on your premises. Also, note that the SMDR device connected to your equipment controller records activity using extension jack number and line jack numbers rather than Centrex numbers.)

Call reporting information gives you the ability to:

■Detect unauthorized calls

■Bill clients or projects

■Reduce telephone costs by identifying the need to change communications services (for example, identifying frequent calls to a particular area code)

Call reporting information is recorded as calls occur. The equipment controller sends the information via a 1200-baud serial interface to either a serial printer or a call accounting device.

The device connects directly to the SMDR jack on the primary processor module. The equipment controller records information for each call that lasts at least 10 seconds. For outgoing calls, the timing begins when you get a dial tone. For incoming calls, the timing begins when you answer the call. Timing stops when the call is disconnected.

Using Auxiliary Equipment 7-7