Putting a Call on Hold

 

On an MLS- or MLC-Model

On a Standard Phone

 

 

Phone*

 

 

 

 

 

 

To put a call on hold

Press [ Hold ].

This equipment feature is not available

(anyone with the line

You can make and receive calls on

on a standard phone, but may be

can retrieve it)

other lines while a call is on hold if a call

available from Centrex. Some feature

 

is left on hold for longer than one minute,

phones may allow you to put a call on

This feature lets you place a

the extension at which the call is held

hold.

call on another line or hang

generates a short Hold Reminder Tone.

 

 

up. To make another call on

The reminder tone sounds once every

 

 

your primary line, use your

minute until the held call is retrieved, or

 

 

Centrex hold.

until the caller hangs up.

 

 

 

 

 

 

To put an outside or

Press the button programmed with

This equipment feature is not available

inside call on Exclusive

this feature

on a standard phone, but may be

Hold (only you can

 

available from Centrex.

retrieve it)

or

 

 

See page 5-16for

press [ Feature ] [ 0 ] [ 2 ].

 

 

instructions on programming

The green light next to the line button

 

 

Exclusive Hold onto a

flutters.

 

 

programmable button on an

 

 

 

MLS- or MLC-model phone.

 

 

 

 

 

 

 

To retrieve a held call

1. Press the line button on which the

Follow your Centrex instructions for

 

call is held.

retrieving a call held at your extension.

 

(For a call on Exclusive Hold, you must be

 

 

 

at your own phone.) The light next to the

 

 

 

line button changes from winking or

 

 

 

fluttering to steady green.

 

 

 

2. Lift the handset.

 

 

 

You are reconnected to the held call.

 

 

 

 

 

 

*If you are using an MLC-6 cordless phone, make sure the handset is on before following these instructions. For more information on using the MLC-6 phone, see AT&T MLC-6 Cordless Telephone Quick Reference: Display and Controls.

Transferring a Call

 

On an MLS- or MLC-Model

On a Standard Phone

 

Phone*

 

 

 

 

 

 

 

 

 

To transfer a call

1

. While on a call, press [ Transfer ] (in place

1

. While active on an outside or inside

 

 

of a switchhook flash in your Centrex

 

call, press the switchhook down once

 

 

instructions).

 

rapidly.

 

2

. Follow your Centrex instructions for

2

. Follow your Centrex instructions for

 

 

transferring a call.

 

transferring a call.

 

 

 

 

 

 

*If you are using an MLC-6 cordless phone, make sure the handset is on before following these instructions. For more information on using the MLC-6 phone, see AT&T MLC-6 Cordless Telephone Quick Reference: Display and Controls.

Using Telephones 6-15

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AT&T II manual Putting a Call on Hold, Transferring a Call
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II specifications

AT&T II, a pivotal case in the landscape of telecommunications regulation, emerged from the expansive antitrust actions against the American Telephone and Telegraph Company (AT&T). Following World War II, AT&T had established itself as a telecommunications behemoth, monopolizing the market. The ramifications of this dominance spurred a significant shift in regulatory measures, leading to the dissolution of the Bell System in 1984, which consisted of AT&T and its regional operating companies.

One key feature of AT&T II is its emphasis on promoting competition in the telecommunications sector. The court's decision aimed to dismantle the monopolistic practices that had stifled innovation and restricted consumer choice. By encouraging competition among various service providers, the ruling paved the way for an environment where new technologies could flourish.

The technologies that emerged post-AT&T II significantly transformed the telecommunications landscape. The introduction of new digital switching systems allowed for improved call quality and increased network efficiency. The evolution of fiber-optic technology also played a crucial role, enabling faster transmission speeds and greater data capacity. Moreover, innovative services, such as mobile telephony and broadband internet, proliferated as competition increased.

Another characteristic of AT&T II is its focus on accessibility and consumer protection. The ruling mandated that telecommunications services be available to a broader swath of the population, ensuring that underserved communities had access to essential communication services. This shift not only democratized access but also laid the groundwork for the modern internet revolution, fostering the growth of the digital economy.

The impact of AT&T II can also be seen in the regulatory frameworks that followed. The Federal Communications Commission (FCC) adopted policies aimed at enhancing market transparency and ensuring fair practices among competitors. These regulatory changes helped to create a more equitable playing field, allowing smaller companies to compete against established giants.

In summary, AT&T II marked a turning point in telecommunications history, characterized by a focus on competition, technological advancements, and consumer protection. The dissolution of AT&T's monopoly allowed for the rapid evolution of technology and services, ultimately benefiting consumers and fostering an environment ripe for innovation. This ruling not only redefined the telecommunications industry but also set a precedent for how markets are regulated in the United States.
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