Main
Page
Contents
About This Guide
i
Using the Equipment with Centrex Services
Installing the Equipment
5
Programming Reference
Contents
Using Intercom Features
B
C
D
GL
E
IN
About This Guide
Purpose
Page
How to Use This Guide
Product Safety Labels
Reference Materials
How to Comment on This Guide
Page
Overview
Page
Using Premises Equipment to Complement Centrex Services
Page
Primary and Secondary Lines
Features and Capabilities
Premises Equipment
1-7
EQUIPMENT CONTROLLER (covers not shown)
Primary Carrier Expansion
Carrier
Equipment Controller
MLS- and MLC-Model Telephones
Auxiliary Equipment
Page
Page
Page
Installing the Equipment
Important Safety Instructions
2-i
Installation Guidelines
Example Configuration Installation Procedures
Important Safety Instructions
Additional Safety Instructions
for Installation Personnel
SAVE THESE INSTRUCTIONS
Installing the Equipment
Page
Installation Guidelines
Placement of Carriers and Modules
Connection of Telephones and Devices
Page
Example Configuration
Equipment Controller
NOTE:
Extensions
2-6
Installing the Equipment
2-7
Installation Procedures
Required Parts
Installing the Carriers and Modules
2-9
Installing the Hardware
Connecting Lines and Extensions
4Test the lines. Plug an MLS- or 5A) Connect the modular telephone
2-10
Assembling MLS-Model Telephones Desk Mounting (Stand Required for MLS-34D)
Wall Mounting (Stand Required)
2-11
2
3
Installing the Hardware
Connecting and Testing Telephones
1
2
Connecting Doorphones and Hotline Phones
1
2
2-12
Connecting Paging, Call Reporting (SMDR), and Music-on-Hold Devices
2-13
Installing the Hardware
Equipment Upgrades
Adding New Modules
3
Replacing a Module
3
2-14
Page
Using the Equipment with Centrex Services
Page
Centrex Line Assignments and Ringing
Centrex Line and Extension Numbers
Jack Numbers for Extensions and Lines
Equipment Controller
Centrex Services
One-Touch Access to Centrex Services
Storing Centrex Feature Codes on Auto Dial Buttons
Storing Phone Numbers on Auto Dial Buttons
Decisions for Customizing Your System
Call Coverage Options
4-i
Identifying the Equipment Features You Need
One-Touch Access to Equipment Features
Decisions for Customizing Your System
Page
Call Coverage Options
Central Call Coverage
Page
Centrex Call Coverage
Local Call Coverage
Page
Page
Procedure Setting at
Jack 10
Setting for Covering Extensions Setting for Covered Extensions
Customizing Your System
4-9
Call Coverage with Answering Machines
Additional Options for Covering Extensions
One-Touch Access to Equipment Features
Intercom Calling
Paging
Optional Features for Premises Equipment
Night Service
Speed Dialing
Calling Restrictions
Page
Page
Page
Page
Page
Table 4-5. Dialing Restrictions and Permissions
Customizing Your System 4-21
Auxiliary Equipment
Hotline Phones
Doorphones
Call Reporting
Fax Machines
Music on Hold
Identifying the Equipment Features You Need
Telephone Programming.
4-25
Feature Description For instructions, see...
Customizing Your System
Description For instructions, see...
4-26
Description For instructions, see...
Customizing Your System
4-27
Programming Reference
Alphabetic List of System and Telephone Programming Procedures
Page
Procedure
Procedure Page
5-ii
Programming Reference
Page
System Programming Procedures
Programming Overlays
Telephone Programming Procedures
Programming Telephone Buttons
Figure 5-1. Programming Overlay for MLS-34D Phone Programming Reference
5-5
Figure 5-2. Programming Overlay for MLS-12D Phone 5-6
Changing Settings after Installation
Changing the System Clock
Figure 5-3. Programmable Buttons and Labeling Sheets on MLS- and MLC-Model Phones 5-8
Adding Modules and Centrex Extensions
System Programming Reference
TO START SYSTEM PROGRAMMING TO USE A SPECIFIC PROCEDURE
TO CYCLE THROUGH SYSTEM PROGRAMMING PROCEDURES
TO END SYSTEM PROGRAMMING
TO CYCLE THROUGH AVAILABLE SETTINGS
LINES EXTENSIONS
5-11
= Troubleshooting procedure (see Appendix C)
Programming Reference
System Programming Reference
TO START SYSTEM PROGRAMMING TO USE A SPECIFIC PROCEDURE TO CYCLE THROUGH AVAILABLE
SETTINGS
TO CYCLE THROUGH SYSTEM PROGRAMMING PROCEDURES TO RETURN TO DEFAULT SETTING
TO END SYSTEM PROGRAMMING
GROUPS AUXILIARY EQUIPMENT
5-13
= Factory Setting
Programming Reference
System Speed Dial Programming Reference
Entering Special Characters in Speed Dial and Auto Dial Numbers
5-14
Telephone Programming Reference
Centralized Telephone Programming
5-15
TO START PROGRAMMING TO PROGRAM ANOTHER FEATURE TO ERASE A FEATURE OR AUTO
AT THE SAME EXTENSION DIAL BUTTON
Telephone Programming Reference
EQUIPMENT FEATURES
Programming
Requires a button with lights
]
Using Telephones
MLS- and MLC-Model Telephones
6-i
Standard Telephones
Combination Extensions Equipment Features Using Your Telephone
Using Telephones
MLS- and MLC-Model Telephones
Ringing Patterns and Dial Tones
Lights
6-3
Button*
Intercom Calling ButtonLight Pattern
Line Button
Buttons and Indicators MLS-34D
MLS-12
MLS-12D
6-4
MLS-6
Line/Programmable Buttons (4) Primary Line Button Intercom Buttons (2)
6-5
MLC-6
Earpiece Volume Control Line/Programmable Buttons Primary Line Button Intercom Buttons
Switchhook and Recall
Using the Handset, Speaker, and Microphone
Standard Telephones
Switchhook
Limitations
Using Telephones
Feature Phones
Combination Extensions
Equipment Features
Equipment Feature To Use Manually To Use Programmed on a Button Last Number Redial
Privacy
Touch-Tone Enable
Group Pickup
Using Telephones
6-11
Using Your Telephone
Accessing a Centrex Service
Placing a Call
To make an outside call on a secondary call
To Auto Dial a number
Using Telephones
6-13
To group page all extensions m a Calling Group
Answering a Call
To answer a call that is ringing
To answer a voice paging call To answer a call on a specific line
To answer a call when you are already on a call
6-14
Putting a Call on Hold
To put a call on hold (anyone with the line can retrieve it)
6-15
To transfer a call
To retrieve a held call
Making a Conference Call
To set up a conference call
*
Joining a Call
To join an outside call
Loudspeaker Paging
On an MLS- or MLC- Model
To make an announcement over a loudspeaker paging system
Using the Message Light
Using Night Service
On an MLS-Model Phone
To turn on Night Service
To turn off Night Service
To enter a System Password to overide equipment dialing restrictions
Using Auxiliary Equipment
Fax Machines
7-i
Answering Machines Modems
Credit Card Scanners Call Reporting Devices (SMDR)
Page
Using Auxiliary Equipment
Fax Machines
Using Fax Machines
Setting Up Fax Machines
Single Fax Machine
Send and Receive Fax Machines
Answering Machines
Modems
Modem for Placing Calls Only
Send and Receive Modem
Credit Card Scanners
Call Reporting Devices (SMDR)
Call Reports
Serial Printers
8 data bits
Call Accounting Devices
User Forms
A
AT&T Form A: Speed Dial Numbers
On MLS- or MLC-model telephone, press [
To Dial System or Personal Speed Dial numbers:
] + 2-digit Code.
System Speed Dial Numbers
AT&T Form B: Centrex Extension Numbers
Using Intercom Features
B
Using the Intercom on MLS- and MLC-Model Telephones
Intercom Ringing Patterns and Dial Tones
Hands-Free Answer on Intercom (HFAI)
Using Intercom Calling Features
Placing a Call
B-3
To ring another extension To voice page another extension
Answering a Call
Joining a Call
To join an outside call using Direct Line Pickup
Forwarding a Call
On an MLC- or MLC-Model Phone* To forward a call
B-4
Using the Message Light
To turn on the message light
B-5
*
To turn off the message light
C
Maintenance
In Case of Difficulty
Power Failure Operation
Troubleshooting
C-3
1. All Phones Dead: No Dial Tone or Lights
2. Multiple Phones Dead: No Dial Tone or Lights
Maintenance and Customer Support
C-4
7. Phone Does Not Ring
8. Trouble Hearing Called Party
* Maintenance and Customer Support
C-5
Problem Do This
9. Calls on Hold Are Disconnected
10. Call on Hold Hangs Up, but Line Does Not Disconnect
C-6
Problem Possible Cause
13. Combination
Problem: Phone Does Not Ring Properly
14. New Line or Extension
Maintenance and Customer Support
C-7
Problem Possible Cause
16. Other Problems with Phones
17. Other Problems with the System
C-8
Repair Information
In-Warranty Repairs
Post-Warranty Repairs
AT&T Limited Warranty and Limitation of Liability
Page
Product Ordering Information
To use Table C-1, first locate the item you want. A triangle (
Table C-1. Sources of Additional Equipment and Replacement Parts (U.S.)
) indicates where you can obtain it.
*
D
D-1
and Weights
400 Module
206 Module
D-2
Specifications
FCC Information
E
Federal Communications Commission (FCC) Interference Information
FCC Notification and Repair Information
Page
FEEDBACK FORM
Glossary
C A
GL-1
B
Glossary
D
E
GL-2
F
H
GL-3
I
L
O
P
R
S
GL-4
T
GL-5
Glossary
Index
B A
IN-1
C
Index
D
E
IN-2 Index
F
G
Index IN-3
H
I
IN-4 Index
J
K
M
Index IN-5
N
O
IN-6 Index
P
R
S
Index IN-7
T
IN-8 Index
U
V
Index IN-9
W
Centralized Telephone Programming Quick Reference
Place the Programming Overlay on the dial pad of the MLS display phone at extension jack 10 or 11
TO CHANGE A SETTING
TO ENTER PROGRAM MODE TO PROGRAM ANOTHER FEATURE TO ERASE A FEATURE OR AUTO
AT THE SAME EXTENSION DIAL BUTTON
System Programming Quick Reference
Place the Programming Overlay on the dial pad of the MLS display phone at Extension Jack 10 or 11
For Centralized Telephone Programming, see previous page
System Speed Dial Numbers
Lines
2
= Outgoing calls only