Repair Information

In-Warranty Repairs

If you purchased or leased the equipment controller and MLS- and MLC-model phones directly from AT&T, AT&T will repair them free of charge during the one-year warranty period. Simply call the Helpline and ask for service.

Business-Day service is standard during the warranty period for both the equipment controller and MLS- and MLC-model phones, hereafter referred to as “the product.”Business-Day service is performed during normal business hours. However, if you need 24-hour service protection during the warranty period on the equipment controller in case there is a major equipment failure, you can purchase an Around-the-Clock service contract from your local AT&T sales office (1 800 247-7000 in the U.S. only). (Around-the-Clock service is not available for phones.)

If you purchased or leased the product through an AT&T-authorized dealer, contact your dealer for repairs.

Post-Warranty Repairs

If you purchased the product from AT&T and you have a post-warranty service contract, AT&T service is provided under the terms of that contract. Both Business-Day and Around-the-Clock coverages of varying lengths are available. To order a post-warranty service contract, call 1 800 247-7000 (in the U.S. only).

If you leased the product from AT&T, Business-Day service is included in your lease. To upgrade to Around-the-Clock service, call 1 800-247-7000 (in the U.S. only).

If you purchased or leased the product through an AT&T-authorized dealer, contact your dealer for repairs.

AT&T Limited Warranty

and Limitation of Liability

AT&T warrants to you, the customer, that the product will be in good working order on the date AT&T or its authorized reseller delivers or installs the product, whichever is later (“Warranty Date”). If you notify AT&T or its authorized reseller within one year of the Warranty Date that the product is not in good working order, AT&T will without charge to you repair or replace, at its option, the components that are not in good working order. Repair or replacement parts may be new or refurbished and will be provided on an exchange basis. If AT&T determines that the product cannot be repaired or replaced, AT&T will remove the product and, at your option, refund the purchase price of the product or apply the purchase price towards the purchase of another AT&T product.

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AT&T II Repair Information, AT&T Limited Warranty Limitation of Liability, In-Warranty Repairs, Post-Warranty Repairs

II specifications

AT&T II, a pivotal case in the landscape of telecommunications regulation, emerged from the expansive antitrust actions against the American Telephone and Telegraph Company (AT&T). Following World War II, AT&T had established itself as a telecommunications behemoth, monopolizing the market. The ramifications of this dominance spurred a significant shift in regulatory measures, leading to the dissolution of the Bell System in 1984, which consisted of AT&T and its regional operating companies.

One key feature of AT&T II is its emphasis on promoting competition in the telecommunications sector. The court's decision aimed to dismantle the monopolistic practices that had stifled innovation and restricted consumer choice. By encouraging competition among various service providers, the ruling paved the way for an environment where new technologies could flourish.

The technologies that emerged post-AT&T II significantly transformed the telecommunications landscape. The introduction of new digital switching systems allowed for improved call quality and increased network efficiency. The evolution of fiber-optic technology also played a crucial role, enabling faster transmission speeds and greater data capacity. Moreover, innovative services, such as mobile telephony and broadband internet, proliferated as competition increased.

Another characteristic of AT&T II is its focus on accessibility and consumer protection. The ruling mandated that telecommunications services be available to a broader swath of the population, ensuring that underserved communities had access to essential communication services. This shift not only democratized access but also laid the groundwork for the modern internet revolution, fostering the growth of the digital economy.

The impact of AT&T II can also be seen in the regulatory frameworks that followed. The Federal Communications Commission (FCC) adopted policies aimed at enhancing market transparency and ensuring fair practices among competitors. These regulatory changes helped to create a more equitable playing field, allowing smaller companies to compete against established giants.

In summary, AT&T II marked a turning point in telecommunications history, characterized by a focus on competition, technological advancements, and consumer protection. The dissolution of AT&T's monopoly allowed for the rapid evolution of technology and services, ultimately benefiting consumers and fostering an environment ripe for innovation. This ruling not only redefined the telecommunications industry but also set a precedent for how markets are regulated in the United States.