Basic Call Handling Features
Hold
If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can then hold the first call and answer the second call.
To put an existing call on hold:
2. Press 
Hold.
2.Answer the second call by pressing the call appearance key with the 
symbol against it. The symbol changes to 
; showing that the line is connected.
To return to the held call:
2. If you have a call in progress, then first put that call on hold as above.
2. To retrieve a held call, press the Call Appearance button with 
against it.
Notes
∙With hold return timer (defined by your system administrator), you are reminded that you have a call on hold. The phone will ring and is displayed.
∙If the system feature AutoHold is on (consult your system administrator) then you can hold an active call (
) by pressing
(
) against the second call. If AutoHold is off, then pressing (
) against the second call, will drop the first call.
∙To transfer a held call, see Transfer.
2410 and 5410 User Guide | Page 11 |
IP Office 3.2 |
