Basic Call Handling Features
2410 and 5410 User Guide Page 11
IP Office 3.2 [15-601076] Issue [4] (5 June 2006)
Hold If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can
then hold the first call and answer the second call.
To put an existing call on hold:
2. Press Hold.
2. Answer the second call by pressing the call appearance key with the symbol against it.
The symbol changes to ; showing that the line is connected.
To return to the held call:
2. If you have a call in progress, then first put that call on hold as above.
2. To retrieve a held call, press the Call Appearance button with against it.
Notes
With hold return timer (defined by your system administrator), you are reminded that you have a
call on hold. The phone will ring and is displayed.
If the system feature AutoHold is on (consult your system administrator) then you can hold an
active call ( ) by pressing
( ) against the second call. If AutoHold is off, then pressing ( ) against the second call, will drop
the first call.
To transfer a held call, see Transfer.