Answering Calls, Call Forwarding | Avaya 5410, 2410 specification

*31 to answer a call within your group.

*32*201# to answer the call for a particular extension, in this example 201.

*30 to answer a call ringing anywhere.

External calls - double ring cadence.

Internal calls - single ring cadence

When in headset mode, press the button associated with the alerting call.

System Features

Answering Calls

To answer calls at your own extension:

∙Pick up the handset.

or ∙

The∙default ringing cadences are:

∙

These can be changed by your system administrator.

To answer calls at another extension:

You∙can answer from your own phone by using Call Pick-Up; lift your handset and dial:

∙

∙

Note

∙If your phone rings for any longer than a specified period (15 seconds in default), any re-direction feature that you have activated, such as voicemail or call forwarding, will come into effect.

Call Forwarding

Your calls can be forwarded to another extension or an external number when you are away from your desk (on no answer), when your extension is busy or for all calls (for example when you go on holiday).

∙To set the number to which your calls are forwarded, dial *07*201#, forwarding to 201 in this example.

∙To switch Forward Unconditional On (i.e. not Hunt Group), dial *01. A D is displayed. To switch it off, dial *02.

∙To switch Forward On Busy On, dial *03. To switch it off, dial *04.

∙To switch Forward On No Answer On, dial *05. To switch it off, dial *06.

∙To switch Forward Hunt Group Calls On, dial *50. To switch it off, dial *51. This setting is for Forward Unconditional On only.

2410 and 5410 User Guide	Page 33
IP Office 3.2	[15-601076] Issue [4] (5 June 2006)

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Avaya 5410 Answering Calls, Call Forwarding, To answer calls at your own extension, Or ∙ The∙default ringing cadences are

Contents

IP Office Documentation information Avaya Support Table Of Contents Index About this Guide TelephoneOverview ∙ Transfer Call Handling Buttons ∙ Hold∙ Conference ∙ Drop ∙ a Line Appearance ∙ a Bridged Appearance∙ Call Coverage Appearance ∙ Connected ∙ Incoming Call∙ On Hold ∙ Function Active Display Answering a Call Basic Call Handling FeaturesTo answer an incoming call Or ∙ Clearing a Call Making a CallTo manually make a call To automatically make a call To clear a headset call Headset Working Speed Dial SpeakerphoneTo change from the speakerphone to the handset To change from the handset to the speakerphone Mute RedialTo redial previously dialed number To prevent the other person on the line from hearing you To put an existing call on hold HoldTo return to the held call To transfer the current call to another extension TransferTo transfer a held call to another extension Message ConferenceTo add another party to a call Press Conference To add a held call to an active call Press Conference Using Speed Dials To add a new speed dial Adding a New Speed Dial Dialling a Speed Dial Number CancelTo dial a speed dial number Editing a Speed Dial Deleting a Speed DialConverting a Call Log Entry to a Speed Dial To delete a speed dial Overview of the Call Log Using the Call Log Using the Call Log To set which calls are logged Setting Which Calls are LoggedExit Making Calls from the Call Log Viewing the Call LogSaving a Call Log Entry to Your Speed Dial List Erasing All Logged Calls Deleting a Call Log EntryTo delete a Call Log Entry To erase all logged calls Changing Ringer Options Changing OptionsTo change the ringer sound To use the Message Lamp for ringing alerts Call Log Setup Adjusting the Display ContrastTo adjust the display contrast Miscellaneous Language Using Self TestTo perform a self test Done To access Automatic Gain Control Default Phone/Erase All SettingsTo erase all settings Press Erase or Cancel Overview of the Function Keys Function KeysFunction Key Programming ∙ Programming your own functions HGNS+ Name Description Toggles Data Admin Pages Shorthand Programming ModeAdmin1 Longhand Programming To change the function key labels Changing Function Key Labels Introduction System FeaturesMaking Calls To make internal calls Answering Calls Or ∙ The∙default ringing cadences areCall Forwarding To answer calls at your own extension Do Not Disturb Diverting CallsTo divert calls at another extension To divert calls at your own extension The∙following options are available for voicemail Voicemail Default Feature Codes Call log Index AL7 1LZ