Voicemail | Avaya 5410, 2410 guide

To retrieve your voicemail, dial *17.

To turn Voicemail Ringback on, dial *48. To turn it off, dial *49.

To switch voicemail on, dial *18. To switch it off, dial *19.

System Features

Voicemail

You can enable voicemail to allow callers to leave messages when you are out of the office, away from your desk or engaged on another phone call. Voicemail messages can be retrieved internally or externally via any phone. Your voicemail may be set up to deliver your messages by calling you whenever you hang up: this feature is known as Voicemail Ringback.

Note

∙Not all systems support voicemail or have voicemail installed.

The∙following options are available for voicemail:

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Dialling a number while listening to your messages invokes further facilities:

∙Once messages have been delivered, they are held on the system for 24 hours (this is fixed for Voicemail Lite, but can be varied by your system administrator if your IP Office is equipped with VoicemailPro).

∙You can collect your voicemail from another extension by using the PIN your system administrator has set up for you. You can collect your messages if you are out of the office, by either dialling from a number that has been registered for the purpose or by dialling your extension number and PIN when prompted. If validation is successful, then dial 2 to retrieve your mail.

∙The system administrator also specifies the reception number, to which the call is diverted if the caller dials 0, and your email address if your voicemail and email are integrated.

2410 and 5410 User Guide	Page 35
IP Office 3.2	[15-601076] Issue [4] (5 June 2006)

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Avaya 5410, 2410 manual Voicemail, The∙following options are available for voicemail

Contents

IP Office Documentation information Avaya Support Table Of Contents Index Telephone About this GuideOverview ∙ Drop Call Handling Buttons ∙ Hold∙ Transfer ∙ Conference ∙ a Bridged Appearance ∙ a Line Appearance∙ Call Coverage Appearance ∙ Function Active ∙ Incoming Call∙ Connected ∙ On Hold Display Or ∙ Basic Call Handling FeaturesAnswering a Call To answer an incoming call To automatically make a call Making a CallClearing a Call To manually make a call To clear a headset call Headset Working To change from the handset to the speakerphone SpeakerphoneSpeed Dial To change from the speakerphone to the handset To prevent the other person on the line from hearing you RedialMute To redial previously dialed number Hold To put an existing call on holdTo return to the held call Transfer To transfer the current call to another extensionTo transfer a held call to another extension To add a held call to an active call Press Conference ConferenceMessage To add another party to a call Press Conference Using Speed Dials To add a new speed dial Adding a New Speed Dial Cancel Dialling a Speed Dial NumberTo dial a speed dial number To delete a speed dial Deleting a Speed DialEditing a Speed Dial Converting a Call Log Entry to a Speed Dial Overview of the Call Log Using the Call Log Using the Call Log Setting Which Calls are Logged To set which calls are loggedExit Viewing the Call Log Making Calls from the Call LogSaving a Call Log Entry to Your Speed Dial List To erase all logged calls Deleting a Call Log EntryErasing All Logged Calls To delete a Call Log Entry To use the Message Lamp for ringing alerts Changing OptionsChanging Ringer Options To change the ringer sound Miscellaneous Adjusting the Display ContrastCall Log Setup To adjust the display contrast Done Using Self TestLanguage To perform a self test Press Erase or Cancel Default Phone/Erase All SettingsTo access Automatic Gain Control To erase all settings ∙ Programming your own functions Function KeysOverview of the Function Keys Function Key Programming HGNS+ Name Description Toggles Data Shorthand Programming Mode Admin PagesAdmin1 Longhand Programming To change the function key labels Changing Function Key Labels To make internal calls System FeaturesIntroduction Making Calls To answer calls at your own extension Or ∙ The∙default ringing cadences areAnswering Calls Call Forwarding To divert calls at your own extension Diverting CallsDo Not Disturb To divert calls at another extension The∙following options are available for voicemail Voicemail Default Feature Codes Call log Index AL7 1LZ