Transfer, To transfer a held call to another extension | Avaya 2410

2410 and 5410 User Guide

Transfer

The Transfer feature allows you to transfer a call from your phone to another extension or outside number.

To transfer the current call to another extension:

3. With a call in progress, press Transfer.

3. When you hear dial tone, dial the number to which the call is to be transferred.

3.Do one of the following:

∙To transfer the call without announcing it, press Transfer again. The transfer is complete.

or	∙ To announce the call before transferring it, wait for the called party to answer. If the called

		party is willing to accept the call, press		Transfer again to complete the transfer.
or	∙
	∙	If the called party does not wish to accept the call, press Drop. To return to the held
		call, press	adjacent to it.
or	∙
	∙	If the line is busy or if there is no answer, press Drop. To return to the held call, press

adjacent to it.

To transfer a held call to another extension:

1. When a call is in progress and another call arrives, press Hold and answer the second call.

1. To transfer the new call to the held call, press Transfer and dial the number of the held call

1. To complete the transfer, press Transfer again.

2410 and 5410 User Guide	Page 12
IP Office 3.2	[15-601076] Issue [4] (5 June 2006)

Image 16

Avaya 2410, 5410 Transfer, To transfer the current call to another extension, To transfer a held call to another extension

Contents

IP Office Documentation information Avaya Support Table Of Contents Index About this Guide TelephoneOverview Call Handling Buttons ∙ Hold ∙ Transfer∙ Conference ∙ Drop ∙ a Line Appearance ∙ a Bridged Appearance∙ Call Coverage Appearance ∙ Incoming Call ∙ Connected∙ On Hold ∙ Function Active Display Basic Call Handling Features Answering a CallTo answer an incoming call Or ∙ Making a Call Clearing a CallTo manually make a call To automatically make a call Headset Working To clear a headset call Speakerphone Speed DialTo change from the speakerphone to the handset To change from the handset to the speakerphone Redial MuteTo redial previously dialed number To prevent the other person on the line from hearing you To put an existing call on hold HoldTo return to the held call To transfer the current call to another extension TransferTo transfer a held call to another extension Conference MessageTo add another party to a call Press Conference To add a held call to an active call Press Conference Using Speed Dials Adding a New Speed Dial To add a new speed dial Dialling a Speed Dial Number CancelTo dial a speed dial number Deleting a Speed Dial Editing a Speed DialConverting a Call Log Entry to a Speed Dial To delete a speed dial Using the Call Log Overview of the Call Log Using the Call Log To set which calls are logged Setting Which Calls are LoggedExit Making Calls from the Call Log Viewing the Call LogSaving a Call Log Entry to Your Speed Dial List Deleting a Call Log Entry Erasing All Logged CallsTo delete a Call Log Entry To erase all logged calls Changing Options Changing Ringer OptionsTo change the ringer sound To use the Message Lamp for ringing alerts Adjusting the Display Contrast Call Log SetupTo adjust the display contrast Miscellaneous Using Self Test LanguageTo perform a self test Done Default Phone/Erase All Settings To access Automatic Gain ControlTo erase all settings Press Erase or Cancel Function Keys Overview of the Function KeysFunction Key Programming ∙ Programming your own functions Name Description Toggles Data HGNS+ Admin Pages Shorthand Programming ModeAdmin1 Longhand Programming Changing Function Key Labels To change the function key labels System Features IntroductionMaking Calls To make internal calls Or ∙ The∙default ringing cadences are Answering CallsCall Forwarding To answer calls at your own extension Diverting Calls Do Not DisturbTo divert calls at another extension To divert calls at your own extension Voicemail The∙following options are available for voicemail Default Feature Codes Index Call log AL7 1LZ