Avaya 4610, 5610 Transfer, To transfer the current call to another extension, Page, IP Office

Models: 5610

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Transfer

5610user

Transfer

The Transfer feature allows you to transfer a call from your telephone to another extension or outside number.

To transfer the current call to another extension:

With a call in progress, press To transfer the current call to another extension: Transfer

When you hear dial tone, dial the number to which the call is to be transferred. Do one of the following:

To transfer the call without announcing it, either hang up or press To transfer a new call to a held call using Conference: Transfer again. The

transfer is complete. If the transferred call is not answered within a preset time, it is returned to you.

To announce the call before transferring it, wait for the called party to answer.

If the called party is willing to accept the call, press Manual background Transfer again to complete the transfer.

If the called party does not wish to accept the call, press Manual backgroundDrop. You can return to the held call by pressing its call appearance button.

If the line is busy or if there is no answer, press Manual backgroundDrop. You can return to the held call by pressing its call appearance button.

To transfer a new call to a held call using Conference:

With a call in progress and you wish to make an enquiry call or another call arrives, press Manual background Hold. Make or answer the second call. The new call requires to be transferred to the first held call.

To transfer the new call to the held call, press Manual background Conference and then Manual backgroundDrop. The transfer is complete.

5610/4610 Phone User Guide

Page 12

IP Office

Issue 2d (15th September 2005)

Page 12
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Avaya manual Transfer, To transfer the current call to another extension, 5610/4610 Phone User Guide, Page, IP Office