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Avaya 4610, 5610 Call Appearance Keys, A Bridged Appearance, A Line Appearance, Cautions, Page

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Call Appearance Keys

5610user

Call Appearance Keys

Normally, the first page of the main call handling screen contains three keys set as 'call appearance' keys. These are allocated to you by your System Administrator and are indicated as a=, b= and c=.

Your System Administrator can change a call appearance key with:

•A Bridged Appearance

A bridged appearance key matches the status and operation of the Call Appearance Key on a pre-defined colleague’s telephone. Hence, you can pick-up, make and receive calls on behalf of your colleague.

•A Line Appearance

An IP Office exchange line (but not IP lines) can be allocated to you such that the status of that line is displayed and you can use the line appearance key to make and receive calls.

•Call Coverage Appearance

A call coverage appearance key alerts you when a pre-defined colleague is receiving a call. The covered user does not need to be using call appearance keys. Hence, you can pick-up calls on behalf of your colleague.

All of the above can only be allocated to you by your System Administrator.

For details of Bridged, Line and Call Coverage Appearance Keys set-up and their operation, refer the IP Office Key and Lamp Operation manual.

CAUTIONS:

1.Having more than two Call Appearance keys is very useful. When holding a call you can answer/make another call and then switch between calls or transfer or conference. If you are set to receive call waiting indication, the waiting call is shown against the next call appearance key.

2.Although the System Administrator can replace the Call Appearance Keys with:

•A Bridged Appearance

•A Line Appearance

•Call Coverage Appearance

•System Features

This would severely restrict the use of features such as conference and transfer.

It is for these reasons that it is strongly recommended that all Call Appearance keys remain at their

default settings.

5610/4610 Phone User Guide	Page 6
IP Office	Issue 2d (15th September 2005)

Image 6

Avaya 4610, 5610 Call Appearance Keys, A Bridged Appearance, A Line Appearance, Call Coverage Appearance, Cautions, Page

Contents

IP Office 5610/4610 Phone User GuideBasic Call Handling Features Table of ContentsIssue 2d 15th September Using Speed DialsManagement and Trouble Shooting Issue 2d 15th SeptemberDefault Feature Codes Testing Your PhoneIssue 2d 15th September The PhoneOverview 5610/4610 Phone User Guide9.Mute and LED Indicator Display, Call Appearance and Feature buttons8.Volume Controls 10.Headset and LED IndicatorA Bridged Appearance Call Appearance Keysdefault settings A Line AppearanceIncoming Call System FeaturesCall Appearance Keys Icon Icons ConnectedMake a Call Basic Call Handling FeaturesAnswer a Call To answer an incoming callTo answer an incoming call Clearing a CallHeadset Working To clear a headset callTo change from the speakerphone to the handset SpeakerphoneSpeed Dial To change from the handset to the speakerphoneHold RedialMute To redial the last number that you dialedTo transfer the current call to another extension TransferTo transfer a new call to a held call using Conference 5610/4610 Phone User GuideTo add a held calls to an active call Press Conference ConferenceTo add another party to a call To leave a conference callDialing a Speed Dial Number Using Speed DialsOverview of Speed Dials Adding a Speed Dial from the Call Log5610/4610 Phone User Guide Editing a Speed DialDeleting a Speed Dial PagePage Adding a New Speed Dial5610/4610 Phone User Guide IP Office5610/4610 Phone User Guide PageIP Office 5610/4610 Phone User Guide Using the Call LogOverview of the Call Log PageTo Make a Call from an Individual Log entry To Access the Call LogsTo Display an Individual Log Entry MissedTo Delete All Entries from a Log To Turn a Log Entry into a Speed DialTo Delete an Individual Log Entry To Exit the Call LogsPersonalized Ringing View IP SettingsChanging Options 1. Press Options and then select View IP SettingsLogging Off Changing Feature Key LabelsDisplay Contrast 1. Press Options and then select Contrast ControlPage Language Selection5610/4610 Phone User Guide IP OfficePhone Screen on Answer Application OptionsRedial Phone Screen on CallingVisual Alerting Display Call TimersMessage Display Rate To change the Display Call Timers statusMaking Calls System FeaturesIntroduction Answering CallsDiverting Calls Call WaitingCall Forwarding At another extension5610/4610 Phone User Guide Do Not DisturbVoicemail PagePage Default Feature Codes5610/4610 Phone User Guide IP OfficeTesting the Telephones Lights and Display Management and Trouble ShootingTesting Your Phone OverviewPhone does not activate after a power interruption Trouble Shooting ChartPhone does not activate when connected for the first time Display shows an error/informational messageYou cannot add an entry to the Speed Dial list You cannot dial out using any Speed Dial entriesSPEED DIAL APPLICATION CALL LOG APPLICATION5610/4610 Phone User Guide IndexIssue 2d 15th September PagePage 5610/4610 Phone User Guide Issue 2d 15th SeptemberIndex PagePage Issue 2d 15th September5610/4610 Phone User Guide IP OfficePage 2005 Avaya Inc. All rights reserved Avaya Sterling Court