TROUBLESHOOTING

SOLID STATE HEAT PUMP CONTROL TROUBLESHOOTING PROCEDURE

1.NOTE: A thorough understanding of the defrost cycle sequence is essential. Review that section earlier in this manual prior to troubleshooting the control. Turn on AC power supply to unit.

2.Turn thermostat blower switch to “fan on” – the indoor blower should start. (If it doesn’t, troubleshoot indoor unit and correct problem.)

3.Turn thermostat blower to “auto” position. Indoor blower should stop.

4.Set system switch to “heat” or “cool”. Adjust thermostat to call for heat or cool. The indoor blower, compressor and outdoor fan should start.

NOTE: If there was no power to 24 volt transformer, the compressor and outdoor fan motor will not start for 5 minutes. This is because of the compressor short cycle protection.

CODES

FUNCTION

Slow Blink

Normal Operation

Fast Blink

Compressor Time Delay

1 Blink

Low Pressure Switch Failure

2 Blink

High Pressure Switch Failure

 

or Condensate Overflow

 

Switch Activated

3 Blink

Defrost Mode Active

4 Blink

High Pressure Soft Lockout

TABLE 5

TROUBLESHOOTING

 

Symptom

 

Description, Check & Possible Causes

What & How to Check / Repair

 

 

 

 

 

Compressor will

1. Check for LED illumination.

Yes = go to Step #2; No = go to Step #3

not start (heating

Is there an LED illuminated on the board (flashing)?

 

 

or cooling)

 

 

 

 

2. Check for error codes.

Yes = go to Step #4; No = go to Step #8

 

 

 

 

Is the LED flashing a Code?

 

 

 

 

 

 

 

 

 

 

 

3. Check for power at board.

Yes = go to Step #13; No = go to Step #9

 

 

Is there 24 volts AC between R and C?

 

 

 

 

 

 

 

 

 

 

 

4. Check codes.

Code "1", go to Step #6; Code "2", go to Steps #7A & #7B; Fast Blink, go to Step #5

 

 

What code is blinking?

 

 

 

 

 

 

 

 

 

 

 

5. Compressor delay active.

Check for proper operation; if still needed, go back to Step #1.

 

 

Wait for 5 minute delay or jump board's "speed up pins".

 

 

 

 

 

 

 

6. Low pressure fault.

Check wiring circuit and unit pressures.

 

 

 

 

 

 

 

 

7A.

High pressure fault.

Check wiring circuit and unit pressures.

 

 

 

 

 

 

 

 

7B.

Condensate overflow fault.

Check upper indoor coil drains; check lower outdoor coil drains; check main drain line.

 

 

 

 

 

 

 

8. Check for Compressor input signal.

Yes = go to Step #10; No = go to Step #11

 

 

Is there 24 volts AC between Y and C?

 

 

 

 

 

 

 

 

 

 

 

9. No power to board.

The unit either does not have unit voltage, the transformer is bad or the unit wiring is incorrect.

 

 

 

 

 

 

 

10. Check for Compressor output signal.

Yes = go to Step #12; No = go to Step #13

 

 

Is there 24 volts AC between CC & C?

 

 

 

 

 

 

 

 

 

 

 

11. No "Y" compressor input signal.

Check thermostat wiring, incorrect phase of unit (see section on Phase Monitor), and finally

 

 

 

 

unit wiring.

 

 

 

 

 

 

 

12. No "CC" compressor output signal.

Check compressor contactor for proper operation and finally check compressor.

 

 

 

 

 

 

 

 

13.

Faulty board.

Replace defrost board.

 

 

 

 

 

Fan outdoor motor

Heat pump control defective

Check across fan relay on heat pump control. (Com-NC)

does not run

 

 

Replace heat pump control.

(cooling or heating

 

 

 

Motor defective

Check for open or shorted motor winding. Replace motor.

except during

 

 

 

 

Motor capacitor defective

Check capacitor rating. Check for open or shorted capacitor. Replace capacitor.

defrost)

 

 

 

 

 

Reversing valve

Heat pump control defective

Check for 24V between RV-C and B-C.

does not energize

 

 

1. Check control circuit wiring.

(heating only)

 

 

2. Replace heat pump control

 

 

 

 

 

 

 

Reversing valve solenoid coil defective

Check for open or shorted coil.

 

 

 

 

Replace solenoid coil.

 

 

 

 

 

Unit will not go

Temperature sensor or heat pump control defective

Disconnect temperature sensor from board and jumper across "SPEEDUP" terminals and "SEN

into defrost

 

 

JMP" terminals. This should cause the unit to go through a defrost cycle within one minute.

(heating only)

 

 

1. If unit goes through defrost cycle, replace temperature sensor.

 

 

 

 

2. If unit does not go through defrost cycle, replace heat pump control.

 

 

 

 

 

Unit will not come

Temperature sensor or heat pump control defective.

Jumper across "SPEEDUP" terminal.

out of defrost

 

 

This should cause the unit to come out of defrost within one minute.

(heating only)

 

 

1. If unit comes out of defrost cycle, replace temperature sensor.

 

 

 

 

2. If unit does not come out of defrost cycle, replace heat pump control.

 

 

 

 

 

 

 

 

 

 

 

 

Manual

2100-549G

Page

51 of 59

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Bard I42H1D, I36H1D, I60H1D, I48H1D, I30H1D Solid State Heat Pump Control Troubleshooting Procedure, Codes Function