Service and Support 53
Service and Support

BenQ Joybook Global Online Service

Welcome to BenQ Joybook Global Online Service (http://support.BenQ.com). In
order to ensure you an enjoyable experience with your Joybook, the following
supports are provided so you can get assisted whenever and wherever you are.
• Warra nty: Global warranty information of your Joybook product. For local war-
ranty information, please refer to the local warranty documentation in the pack-
age.
• Download Center: Drivers, documentations and additional software for keeping
your Joybook up-to-date.
• FAQ: Contains answers to frequently asked questions about Joybook as well as
additional tips.
• Contact Center: Here you can directly contact BenQ Customer Service for
answers and advice to your questions. You can also obtain the information
about the BenQ service stations in your country.
• Forum: An open space where you can post your questions and suggestions, or if
you will, answer the questions raised by other Joybook users.

Joybook Online Registration

Register now to get free product news and latest information about BenQ! To reg-
ister, follow the steps below:
1. Refer to the illustration below to locate the 24-digit product serial number on
the bottom side of your Joybook and write it down.
2. Connect to http://global.BenQ.com/service
3. Click Register Now to begin with registration and follow the instructions on the
screen to proceed.
Serial number