Troubleshooting

The projector does not turn on.

Cause

Remedy

 

Plug the power cord into the AC inlet on the projector, and

There is no power from the power cable.

plug the power cord into the power outlet. If the power

 

outlet has a switch, make sure that it is switched on.

Attempting to turn the projector on again during

Wait until the cooling down process has completed.

the cooling process.

 

No picture

Cause

Remedy

The video source is not turned on or connected

Turn the video source on and check that the signal cable

correctly.

is connected correctly.

The projector is not correctly connected to the

Check the connection.

input signal device.

 

The input signal has not been correctly selected.

Select the correct input signal with the SOURCE key on

 

the projector or remote control.

The lens cover is still closed.

Open the lens cover.

Blurred image

Cause

Remedy

The projection lens is not correctly focused.

Adjust the focus of the lens using the focus ring.

The projector and the screen are not aligned

Adjust the projection angle and direction as well as the

properly.

height of the projector if necessary.

The lens cover is still closed.

Open the lens cover.

Remote control does not work

Cause

Remedy

The batteries are out of power.

Replace the batteries with new ones.

There is an obstacle between the remote control

Remove the obstacle.

and the projector.

 

You are too far away from the projector.

Stand within 8 meters (26 feet) of the projector.

The password is incorrect

Cause

Remedy

You do not remember the password.

Please see "Entering the password recall procedure" on

page 26 for details.

 

English

Troubleshooting 51

Page 51
Image 51
BenQ SP920P user manual Troubleshooting