Black Box®LB1350A/LB1351A
Troubleshooting
Symptom | Probable Cause | Remedy |
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Ready LED doesn’t | Device is not | Check the power cable connection |
turn on | powered up | inside the box. |
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|
Configuration menu | Problem with serial | Check the serial cable and the |
isn’t readable or | cable or terminal | settings of the terminal. |
doesn’t appear at all |
|
|
No SNMP response | Wrong IP address | Check the IP address on the |
from the manager | settings | configuration menu. Try to use the |
|
| “ping” command. If there is no ping |
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| answer try to check the Ethernet |
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| cable (you can check the Link |
|
| LED). |
No traps | Trap destination IP | Check for the manager’s IP |
| address not | address in the trap destination on |
| configured properly | the configuration menu. |
Device doesn’t | MIB file not installed | Make sure you have copied the |
appear in the MIB | properly | MIB file to the proper location in |
browser |
| the manager station; make sure |
|
| the MIBs are compiled with the |
|
| new file. |
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