Tips after switching devices | Blackberry Z10 instruction

User Guide

Device Switch

Tips after switching devices

After you have finished switching BlackBerry devices, consider doing the following:

•If you have a media card, move it from your old device to your new device.

•To receive all of your messages and updates, add email and social networking accounts to your new device.

•Wipe your old device to delete all of your data. To delete all of your device data, if necessary, set a device password and then enter the password incorrectly ten times.

•Download apps from the BlackBerry World storefront.

•Explore the Help app on your device and discover tips and tricks.

Troubleshooting: Device Switch

I can't switch my SIM card to my new BlackBerry 10 device

The BlackBerry 10 device uses a micro SIM card. To get a micro SIM card for your new device, contact your service provider.

How do I reset my lost or forgotten BlackBerry ID password?

You can have the instructions about resetting your BlackBerry ID password sent to the email address that you use as your BlackBerry ID username. For security reasons, your BlackBerry ID password can't be reset for you.

Do one of the following:

•To reset your password on a computer, visit www.blackberry.com/blackberryid. Click Reset your password. Complete the instructions on the screen.

•To reset your password on your BlackBerry device, when you are prompted to sign in with your BlackBerry ID, click Forgot Password. Answer your security question and complete the instructions on the screen.

Once you have completed the steps above, you will receive a password reset email. If you complete the steps to reset your password on a computer, the password reset email can only be viewed on a computer and isn't delivered to your device. If

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Blackberry Z10 manual Tips after switching devices, How do I reset my lost or forgotten BlackBerry ID password?

Contents

User Guide Published 2013-09-26 SWD-20130926111353716 Contents Get your message out with the BlackBerry Keyboard Get there faster with keyboard shortcuts Connections See the world through BBM Legal notice Welcome BlackBerry Hub BlackBerry 10 new apps and features BlackBerry Story Maker Picture editing BlackBerry Balance Insert or remove the SIM card Getting started Insert or remove the battery and a media card Set up your device Contacts Home screen at a glance Application iconsBrowser Remember CalendarText Messages BlackBerry World Games SettingsLinkedIn Maps Camera SetupNotification icons Adobe Reader Phone Use a slider Scroll and move between items Select items Move items from one place to another Zoom in to or zoom out from the screen Show the menus Minimize apps and show your Active Frames About BlackBerry ID Set up a new BlackBerry ID Using the BlackBerry Voice Control app Make note of your usernames and passwords Device Switch What if I have contacts on my SIM card? Update BBM Click Using a Media Card Save Data Transfer data from a BlackBerry 7 device using a media card Transfer data from an iPhone or Android device Transfer data to a new device using BlackBerry ProtectAfter you switch devices Tap Restore Restoring your BBM contacts and groups Transfer passwords from the Password Keeper appSet up an account on your device Tap Settings Accounts How do I reset my lost or forgotten BlackBerry ID password? Tips after switching devices Cant transfer items using my media card How do I get back to the home screen? How do I get to the menu? How do I change my settings and options? Where are my messages? Where are my ring tones and notification profiles?Tap Settings Notifications Where are my tasks, memos, and voice notes? Where are my apps? Where can I find my device info and passwords? Where do I find my files?How do I search? What is BlackBerry Link? Keyboard and typing at a glance Show the keyboard Get your message out with the BlackBerry Keyboard Delete a word Type an uppercase character Type a symbol or numberType faster with automated assistance settings Type an accented character Select a suggested word Tap Settings Language and Input Prediction and CorrectionCut, copy, and paste text Selecting word suggestions that appear while you type Get there faster with keyboard shortcuts Connect to the mobile network Check which wireless networks your device connects toWireless connections icons Connections Down. Tap Settings Network Connections Mobile Network Network connections Tips Choosing a connectionConnections between devices Tap Settings Network Connections Turn on airplane modeConnect your device to an Hdmi display Tap Connect Connect to a Wi-Fi networkManually connect to a Wi-Fi network Cant connect to a Wi-Fi network Turn on Bluetooth technology What is NFC? Pair and connect with a Bluetooth enabled deviceTap Bluetooth Tap Settings Network Connections NFC Send a file using NFCTurn on NFC About the BlackBerry Hub Stay connected with BlackBerry Hub Im not receiving messages Cant add an email account Text message icons BlackBerry Hub icons View messages by account or message type Peek at your messages in the BlackBerry Hub from anywhere Send a message from the BlackBerry Hub Search for a messageReply to or forward an email Attach a file to an email or text message Check your upcoming events from the BlackBerry Hub Add a contact from the BlackBerry Hub Create a meeting from an email About BlackBerry Messenger See the world through BBMBBM icons Start a BBM chat Add a BBM contact Send a file or ping someone Peek at your chats Join a BBM group Invite others to a chatStart a BBM Video chat Switch cameras or share your screen Camera app at a glance Taking pictures and recording videos Time travel with your camera Record a video Take a picture Replace a persons expression using Time Shift mode Access the Camera app from the Lock screenUsing Time Shift mode Take the best picture possible using Time Shift mode Tap anywhere on the screen Enhance your experience with BlackBerry World Tap Purchase Download and buy apps, games, music, and videosChange your payment options Rate and review an app or a game that you downloaded Deleting apps Download an update to an app or a gameDelete a downloaded item from BlackBerry World Delete an app from your home screen Reinstall an app or gameTap Available About the Calendar app Keep current with CalendarView your events Invite people to an event Find email and files associated with an eventCheck who youre meeting with Create an event Change or delete an event Create a folder in the Remember app RememberAdd an entry to the Remember app Record a voice note Add tags to an entrySend something to the Remember app Legal notice User Guide User Guide