Bosch Appliances NBN-921 operation manual Resolving problems, Malfunction Possible causes Solution

118 en Troubleshooting DinionHD 720p IP Camera

11.2Resolving problems

The following table is intended to help identify the causes of malfunctions and correct them where possible.

Malfunction	Possible causes	Solution
No image	Defective camera.	Connect a local monitor
transmission to		to the camera and check
remote location.		the camera function.
	Faulty cable connections.	Check all cables, plugs,
		contacts and
		connections.
	Incorrect encoder stream	Select the H.264 BP+ bit-
	property set for	rate-limited option on
	connection to hardware	the Encoder Streams
	decoder.	configuration page.
No connection	The unit's configuration.	Check all configuration
established, no		parameters.
image transmission.
	Faulty installation.	Check all cables, plugs,
		contacts and
		connections.
	Wrong IP address.	Check the IP addresses
		(terminal program).
	Faulty data transmission	Check the data
	within the LAN.	transmission with ping.
	The maximum number of	Wait until there is a free
	connections has been	connection and call the
	reached.	transmitter again.

AR18-10-B013 v1.52 2011.06 Installation and Operation Manual Bosch Security Systems