AutoDome Modular Camera SystemTroubleshooting en 33
3.3.2 | IP Firmware Update Error | |
| If you attempt to upgrade the IP firmware (using the Vip_x_app1.fw file) after you update the | |
| CPU firmware (using the SCBootApp.g4i or the SCMain.g4i file) the VG4 AutoDome may | |
| lock and you may receive the following error: | |
| C_Http_FwUpload::unknown error | |
| To correct this issue, use the following steps: | |
| 1. | Connect to the AutoDome from a computer that contains the Configuration Tool for |
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| Imaging Devices (version 3.03 or higher) via an |
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| Refer to Section 2.4 Launching the CTFID Software, page 17, for more information about |
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| an |
| 2. | Launch the CTFID tool. |
| 3. | Downgrade the version of the SCBootApp.g4i and the SCMain.g4i file to the release level |
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| prior to the upgrade. |
| 4. | Once the SCBootApp.g4i and the SCMain.g4i files are successfully downgraded, restart |
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| the IP firmware upgrade process, installing the IP firmware update file first. |
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| Refer to Section 1 VG4 Firmware Updates via a TCP/IP Network, page 1, for complete |
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| instructions on installing the IP firmware upgrade. |
3.3.3IP Firmware Upgrade Fails
If an error message appears stating that the IP firmware upgrade has failed, navigate to the following special URL:
http://IP_AutoDome_IP_Address/upload.htm
Where IP_AutoDome_IP_Address is the IP address for your IP AutoDome.
The browser then displays the following window:
| Figure 3.2 IP Firmware Upgrade URL |
| Click Browse and navigate to the IP directory. Select the IP firmware file and click OK. Then |
| click Upload to attempt the IP firmware upload again. If the upgrade fails again, contact Bosch |
| technical support for assistance. |
3.3.4 | VCA App File Fails Upload |
| If the VCA App file fails to upload via an IP connection can cause the VG4 500i Series |
| AutoDome not to function. The failure sets the VCA App and Boot firmware versions to 0.0.0.0 |
To correct this issue, return the AutoDome to the BootLoader mode and update the VCA App file via an IP connection.
1. Turn OFF the power to the AutoDome.
2. Copy the VCA App and SC Main (VCAApp.G4i and SCMain.G4i) files from the service pack directory into a separate, temporary directory.
3. Turn ON the power to the AutoDome.
The AutoDome restarts and attempts to load the VCA App twice. On the third attempt, the AutoDome starts without loading the VCA App.
Bosch Security Systems, Inc. | Firmware Update Manual | F.01U.097.269 1.06 2011.09 |
