64 en AppendixVIP XD
Malfunction | Possible causes | Recommended solution |
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No audio transmission to | Hardware fault. | Check that all connected audio |
remote station. |
| units are operating correctly. |
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| Faulty cable connections. | Check all cables, plugs, contacts |
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| and connections. |
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| Incorrect configuration. | Check the audio parameters on |
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| the Audio configuration page. |
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| The audio voice connection is | Wait until the connection is free |
| already in use by another | and then call the sender again. |
| receiver. |
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The unit does not report | Alarm source is not selected. | Select possible alarm sources on |
an alarm. |
| the Alarm Inputs configuration |
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| page. |
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| No alarm response specified. | Specify the desired alarm |
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| response on the Alarm |
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| Connections configuration page, |
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| change the IP address if |
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| necessary. |
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Control of cameras or | The cable connection between | Check all cable connections and |
other units is not | the serial interface and the | ensure all plugs are properly |
possible. | connected unit is not correct. | fitted. |
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| The interface parameters do not | Make sure that the settings of all |
| match those of the other unit | units involved are compatible. |
| connected. |
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The unit is not | Power failure during | Have the unit checked by |
operational after a | programming by firmware file. | Customer Service and replace if |
firmware upload. |
| necessary. |
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| Incorrect firmware file. | Enter the IP address of the unit |
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| followed by /main.htm in your |
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| Web browser and repeat the |
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| upload. |
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Placeholders with a red | Sun JVM is not installed on the | Install Sun JVM from the |
cross are displayed | computer or is not enabled. | product CD. |
instead of the ActiveX |
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components. |
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Web browser contains | Active proxy server in network. | Create a rule in the local |
empty fields. |
| computer's proxy settings to |
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| exclude local IP addresses. |
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If a sender is connected | Deactivate | |
to the receiver, the first |
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connection remains. |
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DOC V4.0 2009.06 | Installation and Operating Manual | Bosch Security Systems |
