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REFERENCE

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

 

 

 

 

 

 

Problem

 

 

What to do

 

 

 

 

 

System doesn’t do

 

• Make sure the AC power cord is inserted securely into the power supply.

 

anything

 

 

• Make sure the power supply DC output cord is inserted securely into the VS-2.

 

 

 

 

 

• Make sure the VS-2 cable securely connected between the VS-2 and the media center.

 

 

 

 

 

• Make sure the Acoustimass® module and the power supply are fully plugged into

 

 

 

 

 

 

operating AC wall outlets.

 

 

 

 

 

• Be sure to press a source button (CD/DVD, AM/FM, etc.) on the LIFESTYLE® remote

 

 

 

 

 

 

control.

 

 

 

 

 

• Unplug the power supply for 60 seconds, then reconnect it.

 

 

 

 

 

 

This allows the unit to reset itself after a power surge or power interruption.

 

 

 

 

 

 

 

No sound

 

 

Increase the volume.

 

 

 

 

 

• Check to see if MUTE is lit on the display. If it is, press the Mute button on the remote con-

 

 

 

 

 

 

trol to unmute the sound.

 

 

 

 

 

• Check the connections for any external components. Make sure that you have pressed the

 

 

 

 

 

 

correct remote button for the source you want to hear.

 

 

 

 

 

• For CD or DVD play, be sure the disc is placed correctly, label-side up, in the disc tray.

 

 

 

 

 

• Connect the FM and AM antennas.

 

 

 

 

 

• Make sure that the power switch on the Acoustimass module is set to ON (I).

 

 

 

 

 

• Make sure that the audio input cable:

 

 

 

 

 

 

Connector is firmly seated in the media center Main Speaker jack.

 

 

 

 

 

 

Multi-pin connector at the other end is firmly seated in the Acoustimass module

 

 

 

 

 

 

AUDIO INPUT jack.

 

 

 

 

 

• Check connections between the cube speakers and the module.

 

 

 

 

 

• Turn off the media center for 60 seconds, then on again, to restore communication

 

 

 

 

 

 

between the media center and the speakers.

 

 

 

 

 

• Make sure that the power switch on the Acoustimass module is set to ON (I).

 

 

 

 

 

Sound is marred by a

 

• Contact Bose® Customer Service to determine if and how other electrical components in

 

loud hum or buzz, which

 

 

the room may be creating unwanted signals, and the possible remedies.

 

may be electrical in

 

 

 

 

nature (not harmonic)

 

 

 

 

 

 

 

 

No sound from center

 

• Make sure the center speaker cable is connected at both ends.

 

speaker

 

 

• Select 3- or 5-speaker mode.

 

 

 

 

 

Too much sound from

 

• Decrease the Center Channel setting.

 

center speaker

 

 

 

 

 

 

 

 

 

 

 

No sound from

 

 

Select 5-speaker mode.

 

surround speakers

 

• Increase the Surround setting for the source being played.

 

 

 

 

 

• Make sure the video sound source is stereo- and surround-encoded, and the component

 

 

 

 

 

 

used (TV, VCR, DVR, etc.) is stereo.

 

 

 

 

 

Surround speakers

 

• Decrease the Surround setting for the source being played.

 

are too loud

 

 

• Make sure that the left and right front speakers are connected to the front speaker jacks

 

 

 

 

 

 

(blue), and the left and right surround speakers are connected to the surround speaker

 

 

 

 

 

 

jacks (orange).

 

 

 

 

 

 

 

REFERENCE

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Bose DVD Home Entertainment Systems manual Troubleshooting, Problem What to do