Troubleshooting

Problem

Possible Cause

What to Do

No crema

Coffee is not tamped

Refer to ‘Tamping the coffee’

 

firmly enough

on page 16.

 

 

 

 

Coffee grind is too

Ensure you use a suitable

 

coarse

espresso grind. Refer to

 

 

‘The Grind’ on page 23.

 

 

 

 

Ground Coffee is not

Pre-ground coffee should not

 

fresh

be kept for longer than a week.

 

 

Please refer to ‘The coffee’ on

 

 

page 23.

 

 

 

 

Filter holes are blocked

Use the fine pin on the

 

 

cleaning tool to clear the holes.

 

 

Please refer to ‘Cleaning the

 

 

filters’ on page 26.

 

 

 

No steam is

Machine is not turned on

Ensure the machine is plugged

generated

 

in and the ‘on/off’ button is in the

 

 

‘on’ position.

 

 

 

 

Water tank is empty

Refer to step 1 – Filling the water

 

 

tank on page 15.

 

 

 

 

Selector Control not in

Turn the selector control to the

 

‘Steam’ position

‘Steam’ position. Ensure the steam

 

 

button is selected for steam and ‘Hot

 

 

Water’ button selected for hot water.

 

 

 

 

Steam Wand is blocked

Use the pin on the cleaning tool

 

 

to clear the opening. If the steam

 

 

wand continues to be blocked,

 

 

remove the tip of the steam wand

 

 

using the spanner in the middle of

 

 

the cleaning tool. Please refer to

 

 

‘Care and cleaning’ on page 25.

 

 

 

Milk is not foamy

Not enough steam

Steam wand may be blocked.

after frothing

 

Please refer to ‘Care and cleaning’

 

 

on page 25.

 

 

 

 

Milk is not fresh and cold

Milk must be cold and fresh. Please

 

 

refer to ‘How to froth milk for a

 

 

cappuccino or latté’ on page 19.

 

 

 

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Page 32
Image 32
Breville ME 67 manual Problem Possible Cause What to Do No crema, No steam is, Generated, Milk is not foamy, After frothing