TROUBLESHOOTING
Problem | Possible Cause | What to Do | |
Coffee does not | • Machine is not turned on | Ensure the machine is plugged in | |
run through | or plugged in. | and the ‘ON/OFF’ button is in the | |
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| ‘ON’ position. | |
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| • Water tank is empty. | Refer to step 1 – Filling the water | |
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| tank on page 15. | |
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| • Selector Control not in | Turn the selector control to the | |
| ‘Espresso’ position. | ‘Espresso’ position. | |
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| • Coffee grind is too fine | Ensure you use a suitable espresso | |
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| grind. Refer to ‘The Grind’ on | |
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| page 22. | |
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| • Too much coffee in | Refer to ‘Preparing the coffee’ on | |
| the filter | page 15. | |
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| • Coffee tamped too firmly | Refer to ‘Tamping the coffee’ on | |
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| page 16. | |
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| • The filter is blocked | Use the fine pin on the cleaning | |
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| tool to clear the holes. Please refer | |
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| to ‘Cleaning the filters’ on page 26. | |
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Coffee runs out | • The coffee grind is | Ensure you use a suitable espresso | |
too quickly | too coarse | grind. Refer to ‘The Grind’ on | |
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| page 22. | |
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| • Not enough coffee in | Refer to ‘Preparing the coffee’ on | |
| the filter | page 15. | |
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| • Coffee not tamped firmly | Refer to ‘Preparing the coffee’ on | |
| enough | page 15. | |
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Coffee filters out | • The water tank is empty | Refer to step 1 – Filling the water | |
in drops from the | or low | tank on page 15. | |
filter holder |
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• Coffee grind is too fine | Ensure you use a suitable espresso | ||
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| grind. Refer to ‘The Grind’ on | |
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| page 22. | |
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| • Machine is blocked by | Decalcify the machine; please | |
| mineral deposits | refer to ‘Decalcifying’ on Page 27. | |
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