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Brother 3550 13-513-5, Paper JamsPaper Jams, 13-513-5 13-5, Paper JamsPaper Jams Paper Jams

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13-513-513-513-513-5

REGULAR MAINTENANCE AND TROUBLESHOOTING

3550-US-5.0

Ch.13Ch.13

Ch.13Ch.13

Ch.13

Paper JamsPaper JamsPaper JamsPaper JamsPaper Jams

Your fax machine will sound an alarm if the document jams while going through the feeder or if

the recording paper becomes stuck. The display will show DOCUMENT JAM or PRINTER JAM.

Fixing a Document JamFixing a Document Jam

Fixing a Document JamFixing a Document Jam

Fixing a Document Jam

1. Open the control panel.

2. Remove the jammed documents.

3. Close the control panel.

4. Press Stop.

Fixing a Recording Paper JamFixing a Recording Paper Jam

Fixing a Recording Paper JamFixing a Recording Paper Jam

Fixing a Recording Paper Jam

Before you can clear a paper jam error, you must find out where the paper is stuck. Use the

diagram below to help locate the position of the paper.

• Do not force the jammed paper from the paper tray because you may damage the

machine and cause toner to scatter on the next printed page(s).

• After you have used the machine, some internal parts of the machine are extremely

HOT!HOT!

HOT!HOT!

HOT! When you open the top cover of the machine, never touch the shaded parts

shown in the following diagram.

WARNING

HOT!HOT!

HOT!HOT!

HOT!

Paper

Drum Unit

Multipurpose

Sheet Feeder

Top Cover

Inside the machine

Contents

Main 3550-US-5.0 OWNER'S MANUAL IntelliFAX 3550 CONTENTS Page 3550-US-5.03550-US-5.0 CONTENTS 3550-US-5.03550-US-5.0 3550-US-5.0 Chapter 1. Chapter 2. Chapter 3. Chapter 6. 3550-US-5.03550-US-5.0 3550-US-5.03550-US-5.0 3550-US-5.0 Chapter 7. Chapter 8. Chapter 9. 11. Chapter 10. Page 3500-US-5.0 How to Use This Owners Manual Test Sheet Procedure (Only for U.S.A.) 1-1 1. SETUP & PREPARATION BEFORE USE NO ! NO ! NO ! 1-2 Packing List 1-3 STEP B. Do NOT remove the Starter Sheet NO ! Setting up Your Fax Machine STEP A. 1-4 1-5 STEP C. 1-6 About the Recording Paper 1-7 STEP D. STEP E. left side of your machine. 1-8 STEP F. 1-9 Roll Over Phone Lines Two Line Phone System Converting Telephone Wall Outlets 1-10 Installing a Fax Machine, Two Line TAD and Two Line Telephone Connecting Your Machine to a Multi Line System (PBXs) 1-11 Connecting to a Private Branch Exchange Custom Features on Your Phone Line 2. THE CONTROL PANEL KEYS2. THE CONTROL PANEL KEYS 2-1 2. THE CONTROL PANEL KEYS2. THE CONTROL PANEL KEYS 2. THE CONTROL PANEL KEYS B Telephone Area a a TELEPHONE AREA 6. Tel-Index 2. Hook 4. Redial/Pause 2-3 b ONE-TOUCH AREA 7. One-Touch Dial Keys 9. Copy 8. Stop c 12. Z c LCD & USER SETUP AREA (Left Arrow) 16. Set c 2-5 c LCD & USER SETUP AREA 19. Mode 20. Help 3. HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY 3-23-2 Function Selection TableFunction Selection Table SPEAKER:HIGH 3-23-2 3-2 Function Selection TableFunction Selection Table Function Selection Table 3-33-3 3-33-3 3-3 3-43-4 3-43-4 3-4 3-53-5 3-53-5 3-5 3-63-6 3-63-6 3-6 12 3 * 45 6 78 9 0# Page 3-93-9 How to Set the Sleep TimeHow to Set the Sleep Time 5.USER OPTIONS 3-93-9 3-9 How to Set the Sleep TimeHow to Set the Sleep Time How to Set the Sleep Time 4. TELEPHONE FUNCTION SETTINGS Setting the Dialing Mode (Tone/Pulse) Setting the Beeper Sound Level 4-2 3550-US-5.0 Setting the Date and Time 4-3 Setting the Station ID 4-4 Storing One-Touch Dial Numbers 4-5 4-6 Types of Numbers 4.SET AUTO DIAL Chain Dialing Storing Speed-Dial Numbers 4-7 4-8 Memory Storage *05:NJ OFFICE 1.CHANGE 2.EXIT 2. Press 4. 3 . Press 3. 4.SET AUTO DIAL 3.SETUP GROUPS SELECT ONE-TOUCH 4-9 USING THE UNIT AS A TELEPHONE 5-1 Ch. 5 5. USING THE UNIT AS A TELEPHONE Manual Dialing USING THE UNIT AS A TELEPHONE 5-2 Searching the Telephone Index 6-1 DOCUMENT BASICS SENDING FAXES 6. SENDING FAXES TOP A) DOCUMENT BASICS ( The Size of Your Documents SENDING FAXES 6-2 The Auto Document Feeder (ADF) Getting Ready to Send a Fax 6-3 SENDING FAXES 6-4 FAX: NO. & START COPY: PRESS COPY B) BASIC FAX TRANSMISSIONS Sending a Fax Automatically 6-5 Sending a Fax Manually Automatic and Manual Redialing 6-6 3550-US-5.0 SENDING FAXES MEMORY 100% FAX: NO. & START COPY: PRESS COPY MEMORY 100% ENTER FAX NO. NJ OFFICE C) ADVANCED FAX TRANSMISSIONS Sending a Fax by Using Super Quick-Scan (Memory Transmission) 6-7 Setting the Daily Timer (for Delayed Transmissions) Delayed Transmission 6-8 Broadcasting SENDING FAXES 6-9 Sending by Multiple Transmissions 6-10 Interrupting the Timer and Polled Job SENDING FAXES 6-11 3550-US-5.0 Canceling a Job 6-12 D) FAX TRANSMISSION OPTIONS Setting the Overseas Mode 6-13 Setting Your Fax Machine for Multiple Resolution Transmission 6-14 Sending a Fax with an Electronic Cover Page Message Selecting a Comment for the Cover Page 6-15 Customizing Your Cover Page Comment Printing a Sample Cover Page 6-16 To Always Send a Cover Page 6-17 Sending a Cover Page Temporarily Sending a Fax When the Cover Page Is ON 6-18 6-19 Printing the Call Back Message 6-20 ECM (Error Correction Mode) Error Retransmission 6-21 FAX TRANSMISSION OPTIONS SENDING FAXES PRESS SET DIALING NEXT-FAX RESERVD 7. RECEIVING FAXES AND OTHER CALLS Selecting an Answer ModeSelecting an Answer Mode A) BASIC SETUP TO RECEIVE FAXESA) BASIC SETUP TO RECEIVE FAXES A) BASIC SETUP TO RECEIVE FAXESA) BASIC SETUP TO RECEIVE FAXES A) BASIC SETUP TO RECEIVE FAXES Selecting an Answer ModeSelecting an Answer Mode Selecting an Answer Mode Page 7-37-3 The F/T Switch (Fax/Telephone Mode)The F/T Switch (Fax/Telephone Mode) 7-37-3 7-3 7-47-4 Setting the F/T Ring TimeSetting the F/T Ring Time SmoothingSmoothing 7-47-4 7-4 SmoothingSmoothing Smoothing 7-57-5 Setting the Size of the Recording PaperSetting the Size of the Recording Paper 7-57-5 7-5 7-67-6 Printing a Reduced Copy of the Incoming DocumentPrinting a Reduced Copy of the Incoming Document REDUCTION: 93% 5.USER OPTIONS 7-67-6 7-6 7-77-7 Selecting the Ratios of Fixed ReductionSelecting the Ratios of Fixed Reduction Reception into Memory (Out of Paper Reception)Reception into Memory (Out of Paper Reception) 7-77-7 7-7 7-87-8 Setting the Print DensitySetting the Print Density Toner Save FunctionToner Save Function 7-87-8 7-8 Setting the Print DensitySetting the Print Density Setting the Print Density 7-97-9 Speaker VolumeSpeaker Volume Ring VolumeRing Volume 7-97-9 7-9 Speaker VolumeSpeaker Volume Speaker Volume RECEIVING FAXES AND OTHER CALLS 7-117-11 REMOTE ACTIVATION RECEIVING FAXES AND OTHER CALLS Using the Activation CodeUsing the Activation Code Making the Remote Codes Easier to UseMaking the Remote Codes Easier to Use Using the Deactivation CodeUsing the Deactivation Code 7-127-12 Changing and Registering Remote CodesChanging and Registering Remote Codes 7-127-12 7-12 NO ! C)C) How to Use an External TAD with the FaxHow to Use an External TAD with the Fax Connecting an External TAD to the UnitConnecting an External TAD to the Unit 7-137-13 7-147-14 Flowchart of External TAD ReceptionFlowchart of External TAD Reception Recording the TADs Outgoing Message (OGM)Recording the TADs Outgoing Message (OGM) HookupHookup 7-147-14 7-14 7-157-15 D) DISTINCTIVE RINGINGD) DISTINCTIVE RINGING Distinctive RingingDistinctive Ringing 7-157-15 7-15 D) DISTINCTIVE RINGINGD) DISTINCTIVE RINGING D) DISTINCTIVE RINGING RECEIVING FAXES AND OTHER CALLS 7-167-16 7-167-16 7-16 7-177-17 Setting the Distinctive Ringing FunctionSetting the Distinctive Ringing Function 6.DISTINCTIVE PICK UP TO SET 7-177-17 7-17 RECEIVING FAXES AND OTHER CALLS 7-187-18 7-187-18 7-18 REGISTERED Page RECEIVING FAXES AND OTHER CALLS 7-207-20 The Caller ID is Stored in Your Machines MemoryThe Caller ID is Stored in Your Machines Memory 25)5555151 6. Press Stop to exit. 7-217-21 Clearing a Caller IDs Stored in MemoryClearing a Caller IDs Stored in Memory PRINTING Sample of Caller ID List 123 RECEIVING FAXES AND OTHER CALLS 7-227-22 F) RECEIVE PASSWORDF) RECEIVE PASSWORD RX PASSWORD:ON Turning Receive Password ON or OFFTurning Receive Password ON or OFF 8. HOW TO USE THE COPY FUNCTION8. HOW TO USE THE COPY FUNCTION 8-1 8. HOW TO USE THE COPY FUNCTION8. HOW TO USE THE COPY FUNCTION 8. HOW TO USE THE COPY FUNCTION KEYS TO PRESSKEYS TO PRESS Making Single and Multiple Copies Ch. 8 8-2 Making Multiple Copies Reducing and Enlarging Copies Page Ch. 9 9-1 9. POLLING What Is Polling? How Does It Work? 9-2 Polling Another Fax Machine (Calling) Setting Up Polled Waiting (Being Called) Ch. 9 9-3 Delayed Polling 9-4 Setting Up Polled Waiting with Super Quick-Scan Sequential Polling 10-110-1 10-110-1 10-1 10. REMOTE FAX OPTIONS Setting Up Fax StorageSetting Up Fax Storage Setting Up Fax StorageSetting Up Fax Storage Setting Up Fax Storage Page 10-310-3 Setting Up Paging (Registering the Paging Number)Setting Up Paging (Registering the Paging Number) 10-310-3 10-3 10-410-4 10-410-4 10-4 {{ { Number)Number) Number) 2.FAX FWD/PAGING OFF FAX FORWARD FWD#: ENTER & SET 10-510-5 10-510-5 10-5 WD#:18005551234_ 2.FAX FWD/PAGING 3.REMOTE ACCESS ACCESS CODE:159* Page 10-710-7 Remote Control CommandsRemote Control Commands Printing a Fax MessagePrinting a Fax Message 10-710-7 10-7 Remote Control CommandsRemote Control Commands Remote Control Commands 10-810-8 Changing the Fax Forwarding Number RemotelyChanging the Fax Forwarding Number Remotely 10-810-8 10-8 11-1 11. PRINTING REPORTS AND LISTS 11-2 How to Print Reports and Lists Activity Report Interval 11-3 Printing the All Dial List 7. Wait for two seconds. 8. Press Stop to exit. 3.INTERVAL 11-4 Transmission Verification (Xmit) Report 11-5 Memory Status List } 12-1 12. REPLACING THE TONER CARTRIDGE AND DRUM UNIT Toner Empty Indicator Replacing the Toner Cartridge 12-2 12-3 12-4 12-5 Replacing the Drum Unit WARNING 12-6 NO! Do NOT remove starter sheet 12-7 sheet. 13-113-1 13. REGULAR MAINTENANCE AND TROUBLESHOOTING Regular MaintenanceRegular Maintenance Regular MaintenanceRegular Maintenance Regular Maintenance Page 13-313-3 13-313-3 13-3 CAUTION Repacking and Shipping the MachineRepacking and Shipping the Machine Page 13-513-5 Paper JamsPaper Jams HOT!HOT! Fixing a Recording Paper JamFixing a Recording Paper Jam Fixing a Document JamFixing a Document Jam 13-613-6 13-613-6 13-6 13-713-7 Optional Memory BoardOptional Memory Board Installing the Optional Memory BoardInstalling the Optional Memory Board 13-713-7 13-7 Optional Memory BoardOptional Memory Board Optional Memory Board 13-813-8 13-813-8 13-8 Troubleshooting 1-800-521-28461-800-521-2846 1-800-521-2846 13-913-9 Error MessagesError Messages 13-913-9 13-9 Error MessagesError Messages Error Messages 13-1013-10 13-1013-10 13-10 13-1113-11 Other ProblemsOther Problems 13-1113-11 13-11 Other ProblemsOther Problems Other Problems 13-1213-12 13-1213-12 13-12 13-1313-13 Q&AQ&A 13-1313-13 13-13 Q&AQ&A Q&A 13-1413-14 13-1413-14 13-14 13-1513-15 13-1513-15 13-15 13-1613-16 13-1613-16 13-16 Ch.14 14-1 14. IMPORTANT INFORMATION Standard Telephone and FCC Notices (Applies only to 120V model) 14-2 Ch.14 14-3 Important Safety Instructions 14-4 INDEX 15. INDEX15. INDEX Ch.15 15-1 15. INDEX15. INDEX 15. INDEX INDEX 15-2 N O P SPECIFICATIONS Ch.16 16-1 16. SPECIFICATIONS SPECIFICATIONS 16-2