Examples of poor print quality

ABCDEFGH

abcdefghijk

A B C

D

 

e

a b c d

4

0 1 2 3

 

 

 

Image skewed

Curled or wavy

BDEFGH abcefghijk

A C D b c d e

1 3 4

Wrinkles or creases

Recommendation

Make sure that the paper or other print media is loaded correctly in the paper tray and that the guides are not too tight or too loose against the paper stack.

Set the paper guides correctly.

uuLoading paper and print media uu page 10

If you are using the MP tray, see Loading paper in the multi-purpose tray (MP tray) uu page 12.

The paper tray may be too full.

uuLoading paper and print media uu page 10

Check the paper type and quality.

uuAcceptable paper and other print media uu page 19

Check for loose objects such as torn paper inside the machine.

If the problem only occurs during duplex printing, check for torn paper in the duplex tray, verify that the duplex tray is inserted completely and verify that the back cover is closed completely.

Check the paper type and quality. High temperatures and high humidity will cause paper to curl.

uuAcceptable paper and other print media uu page 19

uuProduct Safety Guide: Choose a safe location for your product

If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray.

Open the back cover (face-up output tray) to let the printed paper exit onto the face-up output tray.

Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper.

uuSoftware User's Guide: Printing (for Windows®)

uuSoftware User's Guide: Printing and Faxing (for Macintosh)

Make sure that paper is loaded correctly.

uuLoading paper and print media uu page 10

Check the paper type and quality.

uuAcceptable paper and other print media uu page 19

Turn over the stack of paper in the tray or rotate the paper 180° in the input tray.

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