Troubleshooting
Examples of poor print | Recommendation | |||||
quality |
| |||||
|
|
|
|
| If you use label sheets for laser printers, the glue from the sheets may | |
|
|
|
|
| sometimes stick to the OPC drum surface. Clean the drum unit. | |
ABCDEFGH |
|
| ||||
| ||||||
abcdefghijk | ||||||
Make sure that you use paper that meets our specifications. | ||||||
A B C D |
| |||||
|
|
|
| |||
a b c d e | ||||||
0 1 2 3 4 |
|
| Do not use paper that has clips or staples because they will scratch | |||
|
|
|
|
| the surface of the drum. | |
Black toner marks across the | If the unpacked drum unit is in direct sunlight or room light, the unit | |||||
| page | may be damaged. |
The toner cartridge may be damaged. Put in a new toner cartridge.
uuReplacing the toner cartridge uu page 40
The drum unit may be damaged. Put in a new drum unit.
uuReplacing the drum unit uu page 46
Clean the corona wire inside the drum unit by sliding the green tab.
uuCleaning the corona wire uu page 53
ABCDEFGH | Make sure the green tab of the corona wire is at the home position (a). |
|
abcdefghijk |
| |
A B C D | The toner cartridge may be damaged. Put in a new toner cartridge. |
|
a b c d e |
| |
0 1 2 3 4 | The drum unit may be damaged. Put in a new drum unit. | B |
Black lines down the page |
| |
|
| |
Printed pages have toner | The fuser unit may be contaminated. |
|
smudges down the page | Call your Brother customer service for support. |
|
|
| Make sure that foreign material such as a torn piece of paper, sticky | |
|
| notes or dust is not inside the machine and around the drum unit and | |
ABCDEFGH | toner cartridge. | ||
abcdefghijk | The toner cartridge may be damaged. Put in a new toner cartridge. | ||
A B C D | |||
a b c d e | |||
The drum unit may be damaged. Put in a new drum unit. | |||
0 1 2 3 4 |
| ||
| |||
|
|
White lines down the page
91